Legal Operations & Compliance Lead

TwelveLabs

6d•$126,000 - $157,500•Hybrid

About The Position

Twelve Labs is seeking a Legal Operations & Compliance Manager to establish and manage the operational framework for its Legal department. This role will be responsible for the systems, processes, and records necessary for a small Legal team to support a rapidly expanding global business. Key areas of ownership include contract operations, corporate governance administration, management of outside counsel, coordination of the IP portfolio, administration of compliance programs, and legal technology management.

Requirements

5+ years in legal operations, senior paralegal, corporate governance, contract operations, or compliance operations, ideally in-house at a tech/software/AI company.
A track record of designing and owning processes, not just administering existing ones.
Experience with a CLM or matter-management system, contract repositories/metadata/renewals, and corporate governance recordkeeping.
Experience tracking outside-counsel budgets, invoices, or matter data.
Strong project management across functions, high attention to detail, and good judgment on when to escalate to an attorney.
Comfort with confidential and privileged information, and the ability to work autonomously while keeping Legal leadership informed.

Nice To Haves

Paralegal certificate, project management credential, or legal-ops certification.
Experience with SpotDraft, Ironclad, DocuSign, HubSpot, Carta, or similar applications.
Experience supporting privacy, security, AI, or accessibility compliance programs (SOC 2, CMMC, GDPR).
Experience supporting an international business or a venture-backed Series B/C company.

Responsibilities

Own Legal intake, triage, matter tracking, workflow administration, and status reporting.
Identify opportunities to replace repetitive manual work with standardized workflows, self-service tools, or automation.
Serve as the operational owner of the existing CLM and lead requirements gathering for future legal technology.
Maintain corporate records, governance calendars, and support board/committee meetings, filings, and entity administration.
Maintain a consolidated compliance calendar covering policies, training, audits, certifications, filings, assessments, and recurring reviews.
Coordinate compliance projects across Legal, Security, Engineering, Product, Finance, People, and other operational owners.
Support the legal and administrative components of SOC 2, CMMC, privacy, accessibility, AI governance, and similar initiatives.
Maintain policy inventories, review cycles, approval records, version histories, and employee acknowledgments.
Maintain Legal playbooks, standard operating procedures, decision trees, training materials, precedents, and internal guidance.
Coordinate cross-functional Legal projects and ensure that decisions, owners, deadlines, and follow-up actions are documented.
Serve as a responsive point of contact for questions regarding Legal processes, intake, contract status, signatures, records, and documentation.
Train employees on Legal systems and workflows.

Benefits

An open and inclusive culture and work environment
Work closely with a collaborative, mission-driven team on cutting-edge AI technology
Full health, dental, and vision benefits
Extremely flexible PTO and parental leave policy
Office closed the week of Christmas and New Years
Monthly wellness stipend
Annual Learning & Development stipend to invest in your growth
Global offices in San Francisco and Seoul, and coworking office memberships for remote team members
VISA support where applicable
Transportation stipend (SF onsite only)
Daily lunch & dinner provided (SF onsite only)