Operations Manager IV

Meta Platforms•Menlo Park, CA

1d•Remote

About The Position

The Operations Manager IV manages internal approval processes, platform implementation and testing, leadership communications, reporting, process improvement, and change management. The role runs the weekly approval cadence for ATP/CA, including intake, preparation and routing of materials, tracking, cross-functional sign-offs, live review logistics, and follow-up. It maintains approval records, process documentation, and the approvals hub as reliable sources of information. The position also serves as the business-side implementation and testing lead for a new portfolio management platform replacing legacy spreadsheets and trackers. It gathers and validates requirements, supports data migration and access administration, coordinates user testing, and works with engineering to triage feedback. The role prepares leadership updates and recurring reporting, identifies workflow bottlenecks and automation opportunities, and supports adoption of process and tooling changes through communications, training, and user guides. The position is remote and has a stated duration of 8+ months.

Requirements

At least 5 years of experience in business operations, program/project coordination, or process management.
Demonstrated experience running a recurring, deadline-driven process with executive stakeholders.
Experience gathering requirements and partnering with engineering or product teams on internal tool implementation and user acceptance testing.
Proficiency with Google Workspace, including Docs, Sheets, and Slides, and project tracking tools.
Strong written communication skills, including the ability to write concisely for senior leadership.
Analytical and organizational skills, high attention to detail, and ability to manage many parallel workstreams.
Ability to maintain confidentiality and handle highly sensitive information with discretion.

Nice To Haves

Experience in data centers, real estate development, energy, infrastructure, or capital projects.
Experience with internal approval, governance, or capital-authorization processes.
Experience with data visualization or dashboarding tools.
Experience with change management and user adoption for internal platforms.
Project management or operations management certification, such as PMP or Agile.

Responsibilities

Run the weekly ATP/CA approval cadence, including intake, materials preparation, pre-read routing, tracking, and follow-through.
Quality-control approval decks and intake submissions against templates, identify legitimate gaps or missing information, and follow up with owners.
Maintain the approvals tracker as the source of truth for submission, return, and approval dates and links to decks and approval records.
Coordinate cross-functional sign-offs across finance, space, legal, DEC, and energy, and keep stakeholders aligned on SLAs.
Support live deal review preparation and logistics, including deck assembly and post-meeting follow-up.
Maintain the approvals hub site, process documentation, workflow diagrams, and glossary.
Lead business-side implementation and testing for the new portfolio management platform replacing legacy spreadsheets and trackers.
Define and test requirements for approval workflows, notifications, and phase-transition gates; log and triage feedback with engineering.
Validate data quality and field mapping, drive cleanup and migration of legacy records, and support access control administration and access-request routing.
Run user testing sessions, develop testing scenarios, and capture structured feedback.
Draft concise updates and announcements for director and VP audiences, tailored to stakeholder preferences.
Prepare pre-reads, summaries, and status updates for leadership reviews; maintain distribution lists and notification groups.
Maintain and improve dashboards and recurring reporting on approval status, pipeline, and cycle time, including 2-week and 30-day look-aheads.
Produce recurring operating reviews and ad hoc leadership analyses, and work with data and analytics counterparts to align on common sources of truth.
Document workflows, identify gaps and bottlenecks, and propose scalable process fixes.
Identify and implement automation to reduce manual effort in deck assembly, tracking, and notifications.
Build and maintain playbooks, templates, and standards that support continuity through personnel changes.
Plan and execute rollout and adoption of process and tooling changes, including communications plans, training, office hours, and user guides.
Coordinate train-the-trainer enablement, track adoption, gather feedback, and iterate.