(USA) Operations Manager - Floor (fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.com, Hmsc)

Wal-Mart Stores East•Brookhaven, MS

4d•Onsite

About The Position

This position is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The role involves forecasting staffing, workload, and performance results to meet business demands. The Operations Manager will monitor and ensure compliance with Logistics and company quality and safety standards, policies, and procedures. They will identify and resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by providing direction, monitoring performance, giving feedback, and identifying training and development needs. This role emphasizes building high-performing teams, embracing diversity, creating a culture of belonging, and fostering an environment where associates can thrive. It also involves working collaboratively, communicating effectively, attracting and retaining talent, and empowering others. The position requires acting with integrity, upholding Walmart values, and contributing to the company's goal of becoming a regenerative company by making a positive impact. The Operations Manager will serve customers and members by delivering results, putting the customer first, and adapting to their shopping habits. They will make data-driven decisions, balance priorities, and consider all stakeholders. The role encourages continuous improvement, adoption of new technologies, and support through change.

Requirements

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Managing challenging workforce issues
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Walmart Logistics Manager
Bachelors: Business
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety).
Implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements.
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Teach, support, and model Logistics and company policies and procedures.
Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected.
Create opportunities for all associates to thrive and perform.
Work collaboratively and build strong, trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company by making a positive impact.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Consider and adapt to how, where, and when customers shop.
Apply the EDLP and EDLC business models to all plans.
Make decisions based on data, insights, and analysis.
Balance short- and long-term priorities.
Consider customers, associates, shareholders, business partners, and communities when making plans.
Display curiosity and a desire to learn.
Take calculated risks.
Demonstrate courage and resilience.
Encourage learning from mistakes.
Drive continuous improvements.
Adopt and encourage the use of new technologies and skills.
Support others through change.

Benefits

Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.