Operations Manager - Events

ASM Global•Denver, CO

6d•$83,000 - $90,000•Onsite

About The Position

The Operations Manager – Events is responsible for the supervision of all event operational facets of the Colorado Convention Center including oversight of the building event activities, equipment and assisting department managers within Event Operations. Assist with scheduling, managing assets, inventory, budget tracking and capital equipment plans. Assisting Director of Event Operations in all planning and implementation of building projects and working closely with Facility Operations to ensure that all projects occur while minimizing impact on events. The Operations Manager – Events is also responsible for the supervision, scheduling and coordination of Dock and Conveyance personnel and any associated budgets.

Requirements

B.A. degree in area applicable to facility management, resource management, or the convention/entertainment industries preferred.
Six to eight years’ experience in facility management or event operations.
Ability to speak, understand, and read standard English, required
Knowledge of equipment and code requirements to evaluate floor plans, required
Knowledge of building equipment operation and event production.
Basic knowledge of assembly and building fire codes.
Computer literacy in word-processing and spread sheet programs
Ability to read /understand 1 line/construction drawings.
Work effectively with diverse groups of people among all levels within an organization
Ability to work effectively as part of a team
Ability to work independently; with minimal supervision
Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities
Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele
Excellent problem solving and organizational skills
Provide customer service in a professional, considerate manner
Excellent record of dependability and reliability
Exceptional coordination, planning, and leadership skills
Sufficient computer skills including the ability to create word documents and excel spreadsheets to maintain inventory and other departmental related tracking.

Nice To Haves

AUTO CAD experience is a plus
Industry experience preferred
Ability to perform training and operational audits preferred

Responsibilities

Provide Operations support at pre-cons, post-cons and provide event support as Manager on duty
Manage floor plan submittal and approval process as well as monitoring requests for hazardous materials, hazers, flammables, pyro, vehicles, etc.
Participate in and oversee, update and maintain the MOD program and assignments, event calendar and contractor requests
Review event floor plans for compliance with building policies.
Review General Service and A/V Contractor production schedules and to coordinate facility projects and needs.
Review event documents, Momentus software/reports and emails and recommend solutions to issues/challenges identified
By direction, assist in reviews and implementation of preventive and corrective maintenance, project management and coordination, contract negotiations and administration.
Oversee public safety DAS systems including two-way radio inventory – coordinate with city entities to maintain and keep system code compliant.
Oversee Dock and Conveyance Department staff; Review and coordinate work and staffing plans to support event needs.
Schedule Full time/On-call (temporary) Dock and Convenance personnel
Complete and maintain timely payroll/detail sheets for accounting. Document and track attendance to complete timely job time sheets for accounting
Complete evaluations for all Dock and Conveyance staff and implement appropriate corrective disciplinary action when necessary
Track and maintain documentation/compliance of radioactive device inventory per state requirements.
Assist in providing operational oversight for the CCC’s food and beverage partner operations and recommend solutions to issues identified.
Recommend goals/objectives for Managers within Event Operations and assist with staff trainings and development of Event Operations policies and procedures.
Submit recommendations for operating, capital improvement and capital equipment budgets; track budget expenditures for events in compliance with operational goals
Track Event Operations purchasing, budgets, assets and use, replacement, and maintenance.
Assist in budget review and tracking regular capital/major equipment inventories.
By direction coordinate Event Operations staff training.
Responsible for submitting all hazardous material inventory and maintaining records to ensure compliance with city fire code.
Responsible for scheduling, maintaining and tracking all annual building DFD inspections, including coordinating any required work to correct deficiencies around events.
Oversee Event Operations in absence of the Director of Event Operations.
All other duties as assigned.

Benefits

$500 Signing Bonus after 30 days of service and an additional $500 bonus upon 90 days of service!
Generous Paid Time Off and Holiday Pay
Health, dental, vision insurance, eligible upon hire
401(k) investment plan, with an employer match of up to 4%
Healthcare reimbursement and flexible spending plans
Employer-paid and supplemental life insurance
Short- and long-term disability insurance available
RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
Tuition reimbursement program
Employee assistance program