Events Operations Manager
About The Position
At Omnicell, our mission is to transform the pharmacy and nursing care delivery model to improve clinical and business outcomes across healthcare. As an Event Operations Manager, you will play a critical role in bringing our brand, solutions, and mission to life through exceptional event experiences that connect customers, partners, and employees to the future of healthcare technology. This is an opportunity to join a highly collaborative team where you will partner across Global Events, Field Marketing, Sales, Product Marketing, and Marketing Operations to execute impactful programs that support business growth and improve patient safety. If you are passionate about operational excellence, thrive in fast-paced environments, and enjoy turning complex plans into flawless experiences, this role offers meaningful impact and professional growth.
Requirements
- Bachelor's degree in marketing, business, communications, or related field
- 3+ years of experience in event operations, event marketing, or experiential marketing
- Proven experience managing logistics for in‑person and/or hybrid events
- Strong project management and organizational skills with high attention to detail
- Experience working with vendors, venues, and internal stakeholders
- Comfortable operating in fast‑paced, deadline‑driven environments
Nice To Haves
- Bachelor's degree in Marketing, Business, Communications, Event Management, or a related field; or equivalent professional experience.
- Experience supporting B2B, healthcare technology, enterprise software, medical device, or healthcare services organizations.
- Familiarity with event registration platforms, CRM systems, lead capture tools, and marketing technology solutions.
- Experience managing large industry tradeshows, customer events, executive engagements, or multi-event portfolios.
- Experience marketing healthcare technology, medication management solutions, pharmacy systems, or clinical software.
- Understanding of healthcare workflows across inpatient and outpatient care settings.
Responsibilities
- Lead end-to-end event logistics for assigned programs, from strategic planning and pre-event preparation through onsite execution and post-event closeout.
- Develop and manage event timelines, project plans, run-of-show documents, vendor schedules, and operational workflows to ensure flawless execution.
- Coordinate registration processes, attendee communications, speaker logistics, shipping and freight, audiovisual requirements, event signage, and branded materials.
- Maintain exceptional event quality standards while ensuring alignment with Omnicell brand guidelines and experience expectations.
- Build and manage relationships with venues, hotels, event agencies, freight providers, and audiovisual partners.
- Lead vendor engagement activities, including statement of work development, deliverable management, timeline tracking, and performance oversight.
- Monitor event budgets, process purchase requests, manage invoices, and support accurate budget reconciliation activities.
- Serve as the operational lead onsite, proactively addressing issues, managing execution details, and ensuring a positive attendee experience.
- Support virtual and hybrid event experiences through platform coordination, speaker preparation, testing, and technical readiness.
- Act as a trusted partner to internal stakeholders by providing proactive communication and solution-oriented support during events.
- Maintain accurate event documentation, inventory tracking, operational playbooks, and reporting processes.
- Identify opportunities to improve efficiency, scalability, standardization, and overall event effectiveness.
- Ensure compliance with applicable healthcare industry requirements, company policies, and event governance standards.
- Partner closely with Field Marketing and Sales teams to align event execution with business goals and audience engagement strategies.
- Collaborate with Marketing Operations to support registration systems, lead capture processes, reporting, and data integrity.
- Coordinate post-event activities, including attendee surveys, follow-up communications, performance reporting, and lessons learned reviews.
Benefits
- Base salary of $85,000-98,000
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
