Operations Manager - Capture Services

Buildots•Austin, TX

10d•Hybrid

About The Position

Buildots is seeking an experienced, proactive, hands-on, and highly organized Operations Manager to optimize operational processes and coordinate Capture Services projects and on-site installation operations across the US and Europe. The Operations Manager - Capture Services is responsible for coordinating and optimizing the global processes of capture services, alongside the operational management of the field installation domain in the US. The role focuses heavily on project management and internal process optimization, improving workflows, tracking capture service readiness for new projects and onboarding processes, coordinating between teams and vendors, and managing operational processes that support the scaling and standardization of global operations. This role does not include direct management of capture vendors or accountability for capture execution. This position requires strong organizational and operational management skills, with a focus on process efficiency, execution visibility, and scalable operational workflows across global activities — including hands-on experience implementing and managing processes in Jira.

Requirements

Based in Austin, Texas with the ability to come into the office 2 days per week.
3+ years of experience in Project Management & operations management, field operations, logistics, construction-tech, or vendor-driven operational environments.
Experience managing field teams, technicians, installers, or operational workforce activities in a hands-on environment.
Proficiency with project management and tracking tools such as Jira, Salesforce, spreadsheets, and structured reporting systems.
Proven experience coordinating multi-party execution processes.
Strong understanding of construction site environments and safety compliance processes.
Experience handling insurance documentation, permits, and operational paperwork - advantage.
Excellent organizational skills with the ability to manage multiple concurrent projects across regions.
Strong analytical mindset and using data to drive decisions with a proactive, solution-oriented approach.
Excellent written and verbal communication skills in English. Hebrew is an advantage.

Nice To Haves

Experience in construction documentation, field services, reality capture, or installation.
Experience working across the US and European markets.
Background in Industrial Engineering, Operations, Business, or a related field.
Experience supporting high-growth operational scaling across multiple regions.

Responsibilities

Own and maintain the Project Launch Gantt, tracking and managing project onboarding readiness end-to-end.
Drive global standardization and process documentation across capture service operations.
Support vendor recruitment efforts as needed to ensure project readiness.
Lead cross-team and cross-vendor coordination across all project phases.
Support Delivery On Time coordination in a non-direct capacity.
Implementation of processes in Jira
Own the operational management of Genda installers in the US, with end-to-end accountability for installation processes.
Build and continuously optimize global capture service processes and general workflows.
Manage operational logistics end-to-end, including equipment ordering, shipping, and handling of exceptional site requirements.
Own all compliance and insurance processes including COIs, safety documentation, permits, and site-specific requirements prior to first capture.