Operations Manager - Business Insurance

Marsh McLennan•Golden, CO

1d•$64,700 - $120,400•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Operations Manager on the Business Insurance team, you will provide leadership and supervision to the service team, ensuring the retention and development of high-quality employees. You will execute departmental objectives in alignment with overall business strategies and goals. You will also assist Business Insurance department managers with the development and auditing of processes and procedures, as well as the onboarding and training of new and existing employees.

Requirements

Bachelor’s degree in related field or 7 years’ insurance experience including knowledge of business insurance lines for sales, service, or underwriting perspective required.
Detailed with excellent organizational and time management skills.
Good interpersonal skills and high sense of urgency.
Excellent written and verbal communication (public speaking required).
Prior success and experience in managing change in a fast paced environment.
Ability to effectively build and maintain positive working relationships with management and peers.

Nice To Haves

Previous management experience preferred.

Responsibilities

Provide leadership and supervision to the service team, ensuring the retention and development of high-quality employees.
Execute departmental objectives in alignment with overall business strategies and goals.
Assist Business Insurance department managers with the development and auditing of processes and procedures.
Assist with the onboarding and training of new and existing employees.