OPERATIONS MANAGER A - SES - 76004831 1
About The Position
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. Selected Exempt Service (SES) Opportunity Open Competitive Advertisement To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Requirements
- A valid driver’s license.
- A motorcycle endorsement on your driver license.
- Incumbent to spend time walking as well as bending and twisting their body to enter vehicles/equipment.
- Lifting equipment up to 100lbs (e.g., a fallen motorcycle).
Nice To Haves
- At least 2 years of customer service experience.
- At least 2 years of supervisor experience.
- At least 1 year of experience interpreting and applying laws, rules, regulations, policies and procedures.
- Experience performing public speaking and/or conducting formal presentations.
- Motorcycle Safety Foundation (MSF) RiderCoach Trainer certification to be obtained within one year of employment.
Responsibilities
- Program coordinator for the Motorcycle Education Section and Third-Party Testing (TPT) programs to include Florida Rider Training Program (FRTP), Driver Education Licensing Assistance Program (DELAP), and Third-Party Administrators of Class E Driver Licenses Programs.
- Maintaining policies and procedures for the third-party testing programs.
- Supervising and conducting monitoring of the third-party testing programs ensuring that they are following professional standards.
- Serving as the liaison between third party testing programs and the department.
- Conducting and supervising instructor training.
- Extensive knowledge, skills and abilities in the operation and education of motor vehicles and motorcycles.
Benefits
- Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
