Operations Management Graduate

First Bus • Caledonia, MI

3d

About The Position

First Bus is recruiting for a two-year Operations Management Graduate Programme based primarily in Glasgow and the selected operating business’s geographical area. Graduates will learn how to run depots, lead people and contribute to the communities served, gaining hands-on operational experience, leadership development and responsibility from day one. The programme includes a six-month rotation in a different location to experience other parts of the organisation.

Participants receive support from a buddy, mentor and dedicated managers. Development includes the New Manager Programme, four two-day graduate learning events, regular sessions with subject matter experts, and study support for the Transport Manager Certificate of Professional Competence (CPC). Graduates may also gain a Passenger Carrying Vehicle (PCV) driving licence and spend time in customer-facing service roles to understand operations and the passenger experience.

At the end of the programme, graduates are expected to move into a first-line management role, with a development pathway towards becoming an Operations Manager.

Requirements

• A degree in any discipline, with a 2:2 or above, achieved in 2025 or 2026.
• A full UK driving licence.
• A passion for customer service and delivering a positive passenger experience.
• Excellent communication and interpersonal skills.
• Resilience and a positive approach to learning and development.
• The right to work in the UK.

Nice To Haves

• Previous work experience is desirable but not essential.

Responsibilities

• Develop leadership skills and gain hands-on operational experience within a First Bus operating business.
• Learn how to run depots and lead people.
• Complete a six-month rotation in a different location.
• Take part in development activities, including manager training, graduate learning events and learning sessions with subject matter experts.
• Work towards the Transport Manager Certificate of Professional Competence (CPC), with study support.
• Have the opportunity to gain a Passenger Carrying Vehicle (PCV) driving licence and experience customer-facing service roles.
• Move into a first-line management role at the end of the two-year programme.

Benefits

• Simply Health and Smart Health for the employee and dependents at no cost, including optical and dental cashback benefits, virtual GP appointments, mental health support, and nutrition and fitness advice.
• Employee Assistance Programme offering mental health support 24 hours a day, 365 days a year.
• A platform offering discounts on high street brands and supermarkets.
• Discounted train travel for the employee and family after six months of service.
• Free bus pass.
• Cycle to work scheme.
• Up to 25 days of holiday plus bank holidays.
• Pension scheme.
• Opportunity to buy discounted First Group shares.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level