Operations & Maintenance (O&M) Technician

SUSTAINABLE ENERGY DEVELOPMENTS INC•Rochester, NY

11h•$18 - $40•Onsite

About The Position

GreenSpark Solar is seeking an experienced Operations & Maintenance (O&M) Technician to join their team. This advanced field-based role is responsible for monitoring, troubleshooting, maintaining, and repairing residential and commercial renewable energy systems to ensure they operate safely and efficiently. It is a hands-on position requiring work in various environmental conditions, not a desk job. The technician will diagnose and resolve technical issues independently and collaboratively, while providing exceptional customer service during onsite interactions. Collaboration with fellow field technicians and internal teams is key to maximizing system performance and upholding GreenSpark's commitment to safety, quality, and operational excellence.

Requirements

Two (2) or more years of experience in photovoltaic (PV) maintenance, including PV DC systems, AC medium-voltage systems, and network communications.
Experience with SCADA, DAS, UPS systems, and electrical testing equipment such as thermal imaging cameras, IV curve tracers, and megohm (megger) testers.
Working knowledge of the National Electrical Code (NEC), industry design and construction practices, and the ability to read and interpret electrical drawings, diagrams, and schematics.
Proficiency with Microsoft Office and Google Workspace.
Valid driver's license required.
Strong troubleshooting, problem-solving, communication, and customer service skills with the ability to work independently and collaboratively.

Nice To Haves

High school diploma, GED, technical/trade school training, or equivalent combination of education and experience preferred.
OSHA 10-Hour Construction and NFPA 70E certifications are preferred but may be obtained after hire.
Roofing, electrical, and/or solar experience.

Responsibilities

Prepare for upcoming visits by researching case notes, adding pertinent data from customer build files, and obtaining necessary parts and supplies from warehouse stock.
Perform maintenance, service, troubleshooting, and repair of solar photovoltaic systems and ancillary equipment (e.g., batteries, monitoring systems, EV chargers).
Update internal service records, time logs, and gather information for warranty claims. Keep accurate and detailed records of site visits.
Clearly communicate issues and resolutions to customers, office staff, and the operations team.
Adhere to safety policies, maintain tools, meters, truck stock, and spare parts inventory.
Attend training sessions and create reports on system operability and major issues.
Install photovoltaic (PV) systems including ballasted systems on flat roofs, pitched roofs, and ground-mounted systems. This includes roof penetrations, mounting of racking systems, panels onto racking, inverter(s) and conduit between solar arrays and inverter(s), wire management, and occasional trench work.
Ensure personal, crew, and job site safety in accordance with Company and OSHA safety standards.
Perform general construction tasks, and operate hand and power tools, with occasional heavy machinery.
Lift modules, ballasts, and installation material to the location of the installation, typically via ladders, cranes, or lifts.
Install to system design specifications that meet the highest quality standards, and in accordance with all applicable codes and standards.
Support tool management and proper maintenance of personal and company tools and install vehicles.
Practice the company core values in all daily activities.
Follow daily instructions of the Crew Lead and Project Managers.

Benefits

Pay Range: $18.00–$40.00 per hour, depending on experience.
Weekly pay.
Opportunities to earn prevailing wage compensation may be available when assigned to qualifying projects.
Quarterly bonus potential based on company performance.
401(k) Plan: Profit-sharing plan to help you save for retirement.
Medical, Dental & Vision Insurance: Comprehensive medical, dental, and vision coverage with company contributions toward employee and dependent coverage.
Paid Time Off: Accrue up to three (3) weeks (120 hours) of paid time off (PTO) annually, with additional PTO available based on years of service.
Paid sick leave in accordance with company policy.
Paid Company Closure Days: Eight (8) paid company-wide closure days each year.
Parental Bonding Leave: Paid parental bonding leave for eligible employees.
Equipment Provision: Necessary tools, gear, and personal protective equipment (PPE) provided.
Employee Support: Access to Employee Assistance Program (EAP) for confidential support and counseling services.
Professional Growth: Opportunities for training and development programs.
Team Building: Annual company retreat to strengthen collaboration and company culture.
Pet-Friendly Workplace: Enjoy a work environment where pets are welcome.