Operations & Maintenance Associate

aps•Deer Valley, AZ

12d•Onsite

About The Position

The Operations and Maintenance (O&M) Associate supports the planning, preparation and execution of routine maintenance and capital replacement activities within the electric distribution system. Ensures work is completed safely, efficiently and in compliance with company standards and regulatory requirements. Under the guidance of the O&M Coordinator and Sr Coordinator, the Associate contributes to the development and coordination of planned, non-emergent work packages. This rotational role is designed to add immediate operational capacity while helping you build broad, real-world experience across Metro operations. You’ll learn planning and coordination fundamentals, support field execution, and grow into a strong future Operations & Maintenance coordinator by working alongside teams at multiple locations. This role’s is based out of our Deer Valley (Phoenix, AZ, 85021). You’ll also be required to travel within the Phoenix metro area to support one of five metro operations locations as needed to help cover staffing gaps, priority project work, and support periods of higher workload. Travel will vary based on operational needs.

Requirements

A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus one (1) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
Associates degree plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
High school diploma/GED plus five (5) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
Valid Arizona Drivers License.

Nice To Haves

Experience in Construction and/or maintenance operations.
Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving.
Business, planning, and project management skills.
Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera.
Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables.
Basic electricity course and drafting/CAD experience.
Successful completion of college Algebra.
Strong interpersonal, verbal and written skills.

Responsibilities

Successfully completes the APS Customer Project Training, including on-the-job training (OJT). This rotational O&M Associate role is designed to add immediate operational capacity while helping you build broad, real-world experience across Metro operations. You’ll learn planning and coordination fundamentals, support field execution, and grow into a strong future Operations & Maintenance coordinator by working alongside teams at multiple locations.
Assists in creating and executing routine, planned maintenance work packages and schedules. Learns to triage incoming work, apply appropriate keywording in Maximo, order required materials, and enter work details into the system. Supports O&M Coordinators and Sr Coordinators in creating detailed work packages, securing permits and conducting field checks to ensure job site readiness and compliance.
Coordinates support activities such as TOA, Blue Stakes, customer outage notifications, lane closures, tree trimming, hole digging and hauling ¿ initially under guidance then independently for routine, planned, non-emergent work. Initiates Work Authorizations (WAs) and GIS designs for maintenance and construction activities.
Manages material availability, updates Maximo planning tool and supports contractor coordination and invoicing under supervision. Learns and assists with job closeout and reconciliation processes, including Maximo closeout, material reconciliation and as-built design/Arc Alert submissions.
Serves as a point of contact for internal and external stakeholders, communicates project status and impacts, and supports cross-departmental coordination. Monitors project progress and makes adjustments to ensure timely and cost-effective completion.
Maintains accurate records in work management systems for projects.
Assists O&M Coordinator in providing emergency response support during events such as summer storms or other catastrophic situations.