Operations Lead V2V Supply Chain

Johnson & Johnson • Raritan, NJ

10h • Onsite

About The Position

The Vein‑to‑Vein (V2V) team sits at the center of the Autologous Cell Therapy supply chain! We support clinical and commercial operations from patient enrollment through treatment delivery. Our work connects patient orders to manufacturing execution and delivery, ensuring accurate order management and oversight of Chain of Identity (COI) and Chain of Custody (COC). As an Operations Lead, you will help keep day‑to‑day Vein‑to‑Vein execution visible, connected, and moving forward! This role partners closely with functional managers by staying close to frontline operations, monitoring system and process signals, and helping teams address issues before they impact patients. The role works cross‑functionally across manufacturing, cryopreservation, warehouse, quality, finance, and production teams, and supports site and enterprise projects focused on scale, systems, and operational stability.

Requirements

• Bachelor’s degree or equivalent University degree is required, focus degree in Engineering, Supply Chain, or similar field preferred.
• Minimum six (6) years of relevant work experience
• ERP system experience (SAP or similar)
• Experience in logistics or transportation
• Comfortable operating in ambiguity and shifting priorities
• Strong problem‑solving skills using operational and system data
• Strong interpersonal skills and shown ability to work across interpersonal boundaries through influence and partnership
• Ability to develop, mentor and lead in an ambiguous environment to enable the execution and realization of departmental and company goals.
• Proficient written and verbal communication skills

Nice To Haves

• Experience in cell therapy, biologics, or personalized medicine supply chains
• Familiarity with Chain of Identity and Chain of Custody
• Planning, scheduling, or customer‑facing experience
• Experience supporting launch or scale‑up operations

Responsibilities

• Provide leadership with insight of daily Vein‑to‑Vein execution, surfacing risks, delays, or patterns that require attention.
• Coordinate system‑ and process‑related issue management, connecting inputs from frontline teams, systems, and cross‑functional partners to support timely problem identification and resolution.
• Provide execution‑focused decision support, helping managers frame issues, assess options, and align team members during time‑sensitive operational challenges.
• Support Vein‑to‑Vein system and integration oversight, enabling effective interpretation of ERP, manufacturing execution, logistics, and partner data across operational handoffs.
• Maintain awareness of Chain of Identity and Chain of Custody execution, flagging breakdowns or trends that may impact patient timelines or operational flow.
• Communicate operational health clearly and concisely, summarizing risks, capacity constraints, and delays to support informed decisions.
• Lead continuous improvement efforts using frontline insight to be a change agent for process, system, and workflow changes.
• Act as a cross‑functional connector, supporting clear ownership and smooth handoffs across Manufacturing, Supply Chain, IT, Logistics, and Customer Operations.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees