Operations Lead, Strategic Growth Initiatives
About The Position
In Tandem is hiring an Operations Lead, Strategic Growth Initiatives to bring structure to ambiguity, align cross-functional teams, and move high-priority growth initiatives from idea through execution. Reporting to the VP of Operations, this role works across Product, Go-To-Market, Operations, Partnerships, Finance, Legal, and company leadership to strengthen the company’s execution. The position combines strategic work with hands-on implementation and uses AI as a practical tool to improve speed, quality, and operating leverage. The role owns the executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and the metrics and narratives that support decision-making. It translates company goals into operating frameworks, evaluates partnership and business development opportunities, and leads cross-functional projects such as strategic analyses, process redesigns, product launches, commercial experiments, and new-market opportunities. It also builds AI-enabled workflows and repeatable systems—including playbooks, dashboards, launch plans, and operating metrics—to improve clarity, accountability, execution speed, and measurement as the company grows. In Tandem builds technology for families through OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator. The company describes its work as helping families manage routines, communicate, and navigate life transitions, with a focus on reducing the mental load and supporting healthy childhoods.
Requirements
- At least 5 years of experience in strategy, operations, product operations, business operations, growth, partnerships, consulting, investing, banking, or a similarly high-ownership environment.
- Experience in SaaS, consumer technology, marketplaces, healthcare technology, fintech, or another technology-enabled business.
- Demonstrated ability to lead cross-functional initiatives in fast-moving environments while managing multiple workstreams, stakeholders, and deadlines.
- Experience supporting product launches, go-to-market initiatives, strategic partnerships, commercial experiments, or growth projects.
- High comfort with AI tools and genuine curiosity about improving business operations, productivity, and decision-making with AI.
- Ability to take ownership amid ambiguity, apply structured analytical problem-solving and business judgment, and drive implementation and outcomes.
- Ability to build credibility and work across Product, Go-To-Market, Operations, Finance, Legal, Partnerships, and leadership.
Nice To Haves
- A mix of strategy training and meaningful operating experience inside a company, such as consulting or investing followed by 1–2 years in an operations, growth, product, partnerships, or business role.
- Experience working closely with Product and Engineering.
- Experience in partnerships, business development, channel strategy, or ecosystem development.
- Experience with automation or workflow platforms such as Claude, Notion AI, Airtable, or Zapier.
- Experience building dashboards, operating metrics, launch plans, internal playbooks, or executive reporting.
Responsibilities
- Run the executive operating cadence, including weekly leadership meetings, monthly business reviews, board preparation, leadership offsites, and related metrics and narratives.
- Translate company goals into operating frameworks such as OKRs and KPIs, surface risks early, and drive follow-through on decisions and commitments.
- Evaluate and execute partnership and business development opportunities through market mapping, research, opportunity sizing, diligence, outreach preparation, testing, and execution planning.
- Lead high-priority cross-functional special projects that support company growth, including strategic analyses, process redesigns, product launches, commercial experiments, and new-market opportunities.
- Use AI tools daily to accelerate research, synthesis, planning, documentation, communication, and workflow design.
- Build lightweight AI-enabled workflows, prompts, templates, and internal tools to help teams work faster.
- Create repeatable playbooks, dashboards, launch plans, operating metrics, and other systems that improve clarity, accountability, speed, and measurement.
Benefits
- Medical coverage: In Tandem pays 100% of the premium for employees and 99% for additional family members.
- 401(k) with up to a 4% match and immediate vesting.
- Paid leave for all new parents.
- Learning and Development stipend for employees.
- 11 paid holidays, a three-day winter break, one day of Volunteer Time Off, and one floating holiday.
- Personal Time Off: 15 days for 0–1 years of employment and 20 days for 1–3 years of employment.
- Supportive and flexible working environment; work from anywhere.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
