Operations Invoice Specialist II

GM Financial•Fort Worth, TX

4d•Hybrid

About The Position

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture, an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work, we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. This position will be posted until filled. About the role: The Operations Invoice Specialist II is responsible for processing, validating, coding, and approving vendor invoices in accordance with company policies and procedures. This team member serves as a key point of contact for internal departments and external vendors, ensuring invoice accuracy, timely issue resolution, and quality customer service. The role requires strong organizational skills, attention to detail, and the ability to analyze and reconcile financial information while maintaining accurate documentation.

Requirements

Working knowledge of accounts payable processes and procedures
Working knowledge of Microsoft Office applications, including Excel, Word, Outlook, and Access
Database Knowledge of Oracle reporting tools, including Cognos
Understanding of invoice review processes and collection operations
Strong verbal and written communication skills
Strong organizational and time management skills
High attention to detail and accuracy
Working knowledge of Microsoft Excel
Ability to multitask and prioritize work effectively
Ability to work independently with minimal supervision
Ability to operate a variety of office equipment and technology tools
Strong analytical and problem-solving skills
Strong computer and data entry skills
Ability to make independent decisions within established guidelines regarding invoice review, coding, and approval
Logical thinker with strong attention to detail
Ability to perform various types of analysis related to vendor invoices
Ability to process, research, and maintain information within electronic-based systems
Working effectively within an AI-enabled environment: Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI-assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection
3-5 years of relevant accounts payable, invoice processing, operations support, or related experience required
High School Diploma or equivalent required

Nice To Haves

Working knowledge of automated Accounts Payable systems preferred
Associate Degree preferred
Bachelor's Degree preferred
Master's Degree preferred

Responsibilities

Review and verify vendor electronic and manual invoices and supporting documentation for accuracy in accordance with company and departmental policies and procedures
Validate invoice details and approve invoices within authorized approval limits
Accurately update invoice information within Operations systems and third-party vendor platforms
Research and resolve vendor and internal department inquiries in a timely manner while maintaining appropriate documentation
Provide quality customer service to internal and external customers
Communicate effectively with team members, supervisors, and leadership regarding invoice status and issues
Maintain and update reports, electronic calendars, and task lists as required
Reconcile invoices to vendor statements accurately and within established timelines
Compile, analyze, and report on vendor-related data as needed
Research and resolve invoice discrepancies and vendor concerns
Maintain proactive communication with management regarding workload, priorities, and issue resolution
Ensure compliance with company policies, procedures, and operational controls