Operations Improvement & Transformation Manager

Walgreens • Deerfield, IL

1d

About The Position

Manages the evaluation, design, execution, measurement, monitoring and control of existing and new business operation processes. May oversee or project/program manage the implementation of process enhancements/advancements. Ensures that business process outcomes are in harmony with the strategic goals. Works collaboratively across all departments of the organization to help improve the management of business processes and meet the business objectives and goals. Manages a diverse portfolio of projects across key business functions. This position may also facilitate development of business roadmaps and keep the roadmap up to date for executive review.

Requirements

• Bachelor degree and at least 2 years of experience in project management including managing a Project Portfolio and providing portfolio dashboards and reports OR High School/GED and at least 5 years of experience in project management including managing a Project Portfolio and providing portfolio dashboards and reports
• Experience in business process management
• Experience managing a large portfolio (50+ active projects) with multiple business stakeholders
• Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives)
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience in managing teams across business units
• Advanced level skill in Microsoft Excel (for example: using AVERAGE function, merging and centering cells, printing centered page and/or creating a pivot table).
• Advanced level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
• Advanced level skill in Microsoft Word (for example: adding developer tab, creating a macro, formatting table style, inserting comments and/or creating a mail merge).
• At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.

Responsibilities

• Contributes to and executes the strategy around the operations experience and what is important to the success of the business.
• Translates requests from the business into a prioritized list and make trade-off decisions.
• Manages the evaluation, design, execution, measurement, monitoring, and control of existing and new business processes, and the implementation of new or modified processes.
• Coordinates the activities of cross functional teams, task forces, critical projects or initiatives, and ensures they are working as efficiently and effectively as possible.
• Collects, analyzes, compiles, and reports project and portfolio strategy, planning & progress information through various reporting systems/tools, including financial, staffing, milestone progress and goal completions
• Analyze impacts of new or anticipated strategies and decisions.
• Facilitates and develops strategic communications for executive level management
• Works with stakeholders, identifies any issues that may be found, and provides guidance for the best way forward.
• Manages staff, including hiring, motivating, developing and accessing performance

Benefits

• Pay transparency

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree