Operations Improvement Lead

Calumet•Shreveport, LA

About The Position

The Operations Improvement Lead drives operational discipline and continuous improvement across site operations by developing and strengthening the systems, work processes, policies, and procedures that support site goals. The role serves as a senior technical advisor to the local Operations team on best practices, shift team development, turnaround readiness, capital projects, and Process Safety Management activities, including PHAs and HAZOPs. The position develops and maintains systems for tracking compliance with housekeeping, work permitting, and lockout/tagout requirements; leads digitization of operator rounds; manages the tenured operator training program; and improves operating procedure review processes to address Process Safety Management gaps. It also leads implementation and monitoring of operational work processes, identifies opportunities to streamline operations and eliminate waste, champions AI and digital tool adoption, and supports PHAs, HAZOPs, turnaround readiness, and capital projects by representing Operations requirements.

Requirements

  • Bachelor's degree in Engineering or a related technical field, or an equivalent combination of education, certification, and experience.
  • 7+ years of progressively complex experience in refining, petrochemical, or process-industry operations.
  • Working knowledge of Process Safety Management (OSHA 1910.119), including participation in PHAs/HAZOPs and management-of-change reviews.
  • Experience leading operational work process implementation, procedure development, or operator training programs.
  • Operational discipline and work process design, implementation, and sustainment.
  • Continuous improvement and Lean methodologies to eliminate waste and improve efficiency.
  • Data analysis and digital tool adoption, including AI and electronic rounds applications.
  • Ability to influence without authority across operations, maintenance, engineering, and HSE stakeholders.
  • Clear technical communication, facilitation, and coaching of shift personnel.
  • Project management and prioritization across multiple concurrent initiatives.

Responsibilities

  • Develop and maintain site-wide systems to track compliance with housekeeping, work permitting, and lockout/tagout (LOTO) requirements, and ensure gaps are identified and addressed promptly.
  • Lead digitization of operator rounds, incorporating input from site disciplines and area leaders to improve data quality, accountability, and equipment monitoring.
  • Manage the tenured operator training program and ensure training coordinators deliver required content and milestones.
  • Improve the operating procedure review process to close Process Safety Management gaps and maintain accurate, current, and compliant procedures.
  • Lead implementation of and monitor adherence to operational work processes, including shift handover, abnormal situation management, alarm management, and safety device bypass management.
  • Identify and implement opportunities to streamline operations, eliminate waste, and maximize value-added activities, applying Lean tools as appropriate.
  • Champion adoption of artificial intelligence and digital tools across the Operations department to improve productivity and decision-making.
  • Support PHAs, HAZOPs, turnaround readiness, and capital project activities by representing Operations requirements and advising on operational best practices.
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