Operations Hire Ahead - Consumer Loan Servicing Team

ICCU•Chubbuck, ID

About The Position

As an Operations Hire Ahead at ICCU, you will learn and perform a variety of duties within the Operations Teams to help ensure member satisfaction through courteous, accurate, and efficient service. The role supports consumer loan servicing and other operations functions, including mail and document processing, loan and mortgage servicing, account research and maintenance, and card and ATM services. You must be eligible for membership at Idaho Central Credit Union to obtain employment.

Requirements

High School Diploma or GED.
Ability to maintain the confidentiality of Credit Union and member records at all times.
Eligible for membership at Idaho Central Credit Union to obtain employment.
Ability to sit for extended periods, lift 20–40 pounds of office supplies, reach keyboards, and operate basic office machines.

Responsibilities

Pick up, sort, and process mail from USPS.
Image and review documents for readability and storage.
Fulfill supply requests and manage interoffice mail.
Process loan maintenance requests and secure liens on titles for consumer loans.
Review and process faxes, emails, and phone calls.
Process consumer and real estate payoff quotes.
Maintain homeowner’s insurance records, key mortgage payments, and process reconveyances.
Assist with account research, including photocopy requests and statement reviews.
Maintain deposit accounts, keep reports, and process various transactions.
Interpret and key system exceptions related to card accounts.
Complete various card and ATM maintenance.
Maintain and support positive vendor relationships.