Management Opportunity

Sanitary Linen Service, Inc. • Parkersburg, WV

22h

About The Position

Sanitary Linen Service, Inc. is seeking a dynamic, knowledgeable, hands-on leader to oversee the overall operation of a stand-alone, service-based business. The Operations General Manager serves as a chief motivator, providing direction, mentoring, coaching, and training to the team while driving operational excellence and meeting or exceeding customer and team objectives.

The role oversees Warehouse, Office Administration, Route Distribution, and Outside Sales. It includes responsibility for safety, employee development, company assets, accounts receivable, financial performance, budgeting, forecasting, goal setting, customer service, and sales and marketing initiatives. The manager is also expected to represent the company positively in the community, promote environmental stewardship, and foster a collaborative workplace.

Sanitary Linen Service, Inc. is a third-generation, family-owned regional linen rental supply and commercial laundry company that has served customers since 1934. Its customers include hospitality, first-class lodging, healthcare, and small businesses. The company emphasizes resource conservation and social responsibility.

Requirements

• A four-year degree is preferred, or at least 3 years of experience as a business operating manager.
• Demonstrated experience with budgeting, P&L management, goal setting, and operational leadership.
• Excellent customer service skills and a positive, professional attitude.
• Hands-on leadership ability, including motivating, coaching, mentoring, and developing employees by example.
• Strong verbal and written communication skills and the ability to communicate across all levels of the organization.
• Ability and desire to learn new industries, systems, and processes quickly.
• Strong commitment to safety, accountability, and responsible business practices.
• Commitment to environmental stewardship and sustainable business practices.
• Willingness to participate in and support community involvement initiatives.
• Valid driver's license and excellent driving record.
• Ability to work overtime, including Saturdays, as business needs require.
• Ability to lift, push, and pull up to 50 pounds.
• Must be able to pass a drug screen when required.

Nice To Haves

• Four-year degree.

Responsibilities

• Promote and maintain a strong safety-focused culture throughout the operation.
• Coordinate and ensure associates follow corporate training programs, policies, procedures, and operational guidelines.
• Lead, motivate, coach, and develop employees through hands-on leadership and example.
• Oversee Warehouse, Office Administration, Route Distribution, and Outside Sales.
• Maintain oversight of company buildings, equipment, fleet, inventory, and accounts receivable.
• Monitor accounts receivable and support collection efforts.
• Maintain P&L responsibility and support budgeting, forecasting, and overall business performance.
• Establish goals, delegate responsibilities, monitor progress, and follow up to ensure objectives are achieved.
• Address employee and operational concerns professionally, providing coaching and training when needed.
• Maintain a strong customer-focused culture and ensure customers receive exceptional service.
• Support and lead sales and marketing initiatives to grow and retain the customer base.
• Communicate professionally and effectively with employees, customers, vendors, and all levels of management.
• Represent the company positively in the community and support local initiatives.
• Promote responsible business practices and the company's commitment to environmental sustainability.
• Foster a positive, collaborative workplace where employees are encouraged to contribute, grow, and succeed.

Benefits

• Competitive pay.
• Group benefits package including medical, dental, short-term disability, vision, and life insurance.
• 401(k) with a generous company match.
• Company-provided vehicle.
• Bonus and profit-sharing opportunities.
• Company-provided cell phone.
• Leadership opportunity to lead a dynamic, customer-focused operation and contribute to the growth and success of a family-owned company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed