REVELxp - Operations Game Day Intern, University of Cincinnati

REVELxp • Cincinnati, OH

13h • Onsite

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams to deliver exceptional fan experiences through services like full-service tailgates, premium hospitality events, and exclusive ticket packages. They also offer comprehensive hospitality solutions including event staffing, event management, premium hospitality management, and venue installations. REVELXP is seeking goal-oriented, purpose-driven, high-energy individuals to join their rapidly growing team. The company aims to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands. They believe in the community-building power of sports and work to amplify the social experience around game day. This internship offers opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment. REVELXP seeks innovative self-starters who want to reshape fan experiences nationwide, operating under core values of service, entrepreneurship, and joy. This specific position provides an excellent opportunity to gain experience in the sports and hospitality industry, immerse oneself in the Big XII football atmosphere, build a professional network, and foster personal and professional growth. Tailgate Game Day Interns are needed on-site for up to 6 Saturday home games in the fall of 2026 at the University of Cincinnati, including specific dates against Boston College, Western Carolina, Kansas State, Texas Tech, Utah, and Colorado. Applicants are required to submit a resume and cover letter.

Requirements

• Team-oriented mindset, with a commitment to ensuring a collaborative and efficient team environment.
• Strong communication skills to interact effectively with guests, peers, and supervisors.
• Must be available to work every home game (August to late November) for 10-12 hours per game.
• Ability to problem-solve under pressure.
• Excellent time management, organizational, and prioritizing skills.
• Strong customer service skills.
• Dependable and trustworthy.
• Strong work ethic.
• Reliable transportation.
• Must be at least 16 years old.
• Able to work 10-20 hours per week.

Nice To Haves

• Act in a courteous manner and dress presentably as he/she will be representing UC Athletics and REVELXP.
• Work closely with his/her immediate manager and keep the manager informed of any issues relating to donor/employee safety and satisfaction.
• Understand that he/she will be perceived by donors and staff as a management team member.

Responsibilities

• Greet customers and guests warmly and provide an exceptional game day experience.
• Ensure professional presentation of all tailgates by arriving 6-7 hours prior to kick off to move coolers, ice, and chairs, hang signage, and complete quality control checks according to logs and diagrams.
• Be ready and attentive at site drop-off areas to welcome guests, help unload and transport tailgating equipment to designated areas, answer questions, and inform guests when the tailgate site officially closes.
• Exhibit outstanding customer service by checking in with guests to ensure their needs are met and they are having an unforgettable experience.
• Be proactive in assisting by picking up tailgate sites when guests step away and being available to transport equipment back to vehicles.
• Manage the guest services area at the Welcome Tent, direct guests, and provide assistance as needed to ensure smooth operations.
• Respond promptly to customer needs, requests, and inquiries, addressing concerns with professionalism and a can-do attitude.
• Assist the Event Manager + General Manager with day-of operational tasks, including setting up and breaking down equipment, managing supplies, storing materials correctly, and ensuring operational efficiency.
• Maintain a clean and organized site, ensuring all areas are tidy and presentable throughout the event to represent REVELXP standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed