Operations Executive

Avenue Logistics • Kansas City, MO

1d • Onsite

About The Position

As a Customer Operations Executive, you’ll support a high-volume book of business while working directly alongside one of our top sales reps. Your role will focus on managing daily shipment operations, ensuring freight moves smoothly, and delivering a high level of service to customers.

This position is ideal for someone who thrives in fast-paced environments, enjoys problem solving, and takes pride in staying organized while managing multiple moving pieces.

Requirements

• Highly organized with strong attention to detail
• Comfortable working in a fast-paced, high-volume environment
• Customer-service oriented with strong communication skills
• Self-motivated and able to manage multiple priorities
• 2+ years of operations or account management experience at a freight brokerage preferred
• Experience managing high shipment volume
• Familiarity with transportation management systems

Responsibilities

• Manage daily shipment operations across multiple customer accounts
• Build, schedule, and track freight shipments
• Monitor and manage 100+ pickups and deliveries per day
• Troubleshoot delays, appointment changes, and service issues
• Provide consistent updates and support to customers throughout the shipment lifecycle

Benefits

• Competitive salary
• Fun, energetic, and collaborative work environment
• Opportunity to make an immediate impact with a growing company
• Work in the heart of downtown Kansas City, MO (Power and Light District)
• Training and development alongside experts in the logistics industry
• Excellent benefits package, including Medical, Dental, Vision, Disability, and Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed