Operations & Executive Coordinator
About The Position
WET is the world leader in kinetic water feature innovation, engineering, and advanced manufacturing. Within WET Legacy / WET Care, the mission is to sustain and enhance the performance of world-class water features through disciplined operations, technical expertise, and seamless coordination. This role serves as a central hub across WET’s Legacy / WET Care division, bridging manufacturing operations, field service logistics, and executive leadership support. The role is approximately 80% operations coordination and 20% executive support for a Vice President overseeing manufacturing, maintenance, and global service delivery. The coordinator will manage technical service schedules, production-aligned logistics, and project documentation, while supporting executive priorities including planning, communication, and follow-through on key initiatives. This role is ideal for someone who thrives in fast-paced manufacturing or themed entertainment environments and enjoys keeping cross-functional teams aligned and executing at a high level.
Requirements
- 5+ years of experience in operations, manufacturing, service coordination, or project coordination; experience supporting senior leadership strongly preferred.
- Strong organizational and problem-solving skills, with the ability to manage competing priorities in a dynamic, operations-driven environment.
- Effective communicator, comfortable working across shop floor teams, field technicians, engineers, and executive leadership.
- Demonstrated experience coordinating travel logistics, vendors, and budgets within operational or service-based environments.
- Proficiency in Microsoft Office (Excel, Outlook, Teams); experience with Smartsheet, QuickBooks, or ERP systems is a plus.
- Highly reliable, detail-oriented, and proactive, with a hands-on approach to supporting both operations and leadership.
Nice To Haves
- experience with Smartsheet, QuickBooks, or ERP systems is a plus.
Responsibilities
- Plan and manage complex service schedules, aligning field service activities with manufacturing timelines and project deliverables.
- Coordinate domestic and international travel, lodging, and field deployment logistics for technicians and engineers, ensuring efficient and cost-effective execution.
- Partner with Finance to review, process, and track invoices, deposits, purchase orders, and service-related expenses.
- Maintain accurate contracts, service agreements, and project documentation in collaboration with Legal, Manufacturing, and Operations teams.
- Capture action items and drive follow-up across cross-functional meetings, including manufacturing, engineering, and client-facing discussions.
- Support continuous improvement efforts, resource planning, and operational reporting to optimize service delivery and field performance.
- Provide direct administrative and project coordination support to the Vice President of Legacy / WET Care.
- Manage complex calendars, coordinate leadership meetings, and support executive travel aligned with operational priorities.
- Prepare presentations, reports, and status updates related to manufacturing, service operations, and key initiatives.
- Track and help execute strategic priorities, ensuring alignment between leadership direction and operational follow-through.
- Handle sensitive business information with discretion and professionalism.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
