Operations Exam Support Analyst

Sumitomo Mitsui Banking Corporation • Charlotte, NC

4d • Hybrid

About The Position

The Operations Examination Support (OES) Team Analyst supports the centralized coordination of internal audits, external audits, and regulatory examinations across AD Operations business lines, including Settlement Operations (SOPS) and Treasury Operations (TROPS). The role assists with audit and examination request management, issue remediation tracking, MIS reporting, and ad hoc initiatives to ensure timely, accurate, and compliant responses in accordance with company standards.

Requirements

• Strong organizational and coordination skills
• Attention to detail and ability to manage multiple priorities
• Proficiency in MS Office 365 and Power BI
• Strong written and verbal communication skills

Nice To Haves

• Data analysis, reconciliation, and reporting support experience preferred.

Responsibilities

• Coordinate and track information requests from regulators, internal audit, and external auditors.
• Support examination lifecycle activities, including request tracking, follow-ups, and documentation management.
• Support review of submitted documentation for completeness, accuracy, and alignment with request requirements prior to escalation.
• Assist with issue management activities, including remediation tracking and closure documentation support.
• Support the maintenance and use of examination, issue, and reporting tools, including centralized trackers and dashboards used by OES.
• Provide MIS reporting assistance, including data collection, validation, reconciliations, and dashboard support related to exams, issues, and operational risk metrics.
• Prepare management status updates and reporting materials upon request.
• Support ad hoc projects and initiatives related to examination support, governance, reporting enhancements, and process improvements.
• Ensure adherence to internal policies, procedures, and documentation standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed