Operations Effectiveness Coordinator
About The Position
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource. Nalco Water, an Ecolab Company, is seeking an Operations Effectiveness Coordinator to join our industry leading sales team within our Manufacturing division. This role will play a key role in supporting the field, sales, and managed operations teams in a timely, accurate and professional manner. This position will expeditiously and effectively help resolve the issues and concerns of large, multi-unit customers, will offering insight into improvements and optimization of existing processes. You will make independent decisions regarding planning, organizing, and scheduling of own work and meetings/appointments, etc., for others.
Requirements
- High School Diploma/ GED Equivalent
- Minimum three years of sales support experience
- Intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Power BI, Outlook)
- Must be able to pass a drug screen
Nice To Haves
- Bachelor’s Degree completed or in process
- One year of experience in a sales organization
- Customer service experience where you have directly interfaced with customers
- Knowledge of SAP
- Ability to work with various systems simultaneously
Responsibilities
- Support Field Sales and Operations associates, District Managers, and Senior Leadership Team
- Establish effective working relationships with a variety of Ecolab Employees and partner with them on best practices to identify and solve problems
- Reduce/Resolve Blocked billing issues
- Work with Sales to contact customers regarding TEC (tax exempt certificates) requirements and updates
- Review Inventory report and follow up on idle vehicle
- Manage the sales/tracking reports
- Assist with training Field and Operations staff on the various computer software systems and processes
- Participate in various projects as assigned
- New hire onboarding and access requests including ordering of equipment, uniforms, and access requests
Benefits
- medical
- dental
- vision
- matching 401k
- company paid pension
- stock purchase plan
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
