Operations Director-He Sapa

Friends of the Children•Rapid City, SD

5h•Onsite

About The Position

Friends of the Children – He Sapa is seeking a passionate committed leader to use their expertise, vision, and operational skills as we establish and grow our new location headquartered in Rapid City. Our model is proven to break the cycle of generational poverty for wakanyeja (children) who face the most barriers by providing professional mentors to thousands of youth across the country. As our Operations Director, you will support human resources, finance, information technology, social media & marketing, and other enabling functions to ensure operations are established and are running optimally. The ideal candidate will have an understanding of Indigenous cultures, smart head for business, an entrepreneurial spirit, and a strong heart for kids. They will be equally skilled at implementing efficient processes and intentionally developing collaborative relationships over time with trust, empathy, and healthy communication. The right leader will be fiercely committed to equity and will ensure that every aspect of the organization’s mission is executed with full engagement of communities impacted by our work. At Friends of the Children – He Sapa (“Friends – He Sapa”), you will get to think globally and act locally. We are a new chapter within a growing, established national network. As the Operations Director, you’ll receive expert support from our National team, which is headquartered in Portland, OR. You’ll also work with a talented team of leaders from 25 other locations across the country, who collaborate to support the award-winning National scaling plan.

Requirements

A minimum of five years of operations experience.
Proficiency in Microsoft Word, Excel, and Outlook; familiarity with databases and office functions.
Exceptional customer service and interpersonal communication skills, and experience working with diverse constituencies, specifically tribal populations.
Excellent written communication skills and attention to detail.
Highly organized and dependable; ability to work independently and maintain composure under pressure.
Ability to prioritize work and adapt to shifting demands and work situations, meet deadlines; maintain regular communication with supervisor regarding work plans, and proactively seek guidance regarding priorities and timelines.
Ability to maintain confidentiality, use good judgment, and follow procedures.
Ability to travel locally and adapt schedule to meet the organization’s needs (i.e., some evenings and an occasional weekend).

Nice To Haves

Bachelors Degree preferred.
Familiarity with nonprofit organizations.
Understanding of Indigenous culture.
Experience working with tribal communities.
Experience working with children and families.
Basic knowledge of fundraising and events.
Database experience, donor databases preferred.
Experience working in a fast-paced start-up small business.

Responsibilities

Human Resources functions like (but not limited to): Developing and implementing processes and procedures, Developing and maintaining work plans, Recruitment management and posting jobs, Leading the benefits enrollment process, including researching and selecting employee benefits for Executive Director final approval, Being the resident expert on organizational policies and procedures, Performing all necessary background checks and maintaining confidential records, Supervising new employee onboarding, Promoting an accepting and transparent workplace.
Managing financials for the chapter (but not limited to): Review and process all expense reports for the team, Process payroll for the team, Preparing deposits, invoices, and accounts payable for the National finance team to process, Partner with the National finance team on accurate financial reporting notes, Collaborate with the Executive Director on the strategic plan.
Supporting the Executive Director on projects like (but not limited to): Completing and maintaining official registrations and contracts, Coordinating with Friends National for meetings, compliance, and information sharing, Acts as the board liaison for Board of Directors logistics, including scheduling, preparation of materials, surveys, registrations, and other projects, Other projects as assigned.
Ongoing organizational support: Taking notes during meetings to track action items, Managing IT support with IT provider, Developing and maintaining office procedures, Active participation in staff meetings and events, as required.
Supporting the Development Team with projects like (but not limited to): Donation processing and updating donor records, Preparing mailings to donors, Special event registration and logistics.
Supporting the Program Team with projects like (but not limited to): Staff event logistics, including scheduling, reservations, registrations, and catering, Assistance with the reimbursement process.
Maintaining facilities: Researching and selecting contractors as needed, Managing the relationship with the landlord about safety issues and space concerns, Providing the Executive Director with final options for projects, Communication with vendors, brokers, and contractors, Coordinating and overseeing facility expansions or updates.