Director, Operations

Fox Factory • Coldwater, MI

3d • Hybrid

About The Position

The Director of Operations is the leader responsible for driving excellence across manufacturing and service operations. This role oversees all major operational functions—including Logistics, Purchasing, Warehouse Operations, Facility Maintenance, Receiving, Value Stream Mapping, IT Integrations, and Operational Transactions—to build a unified, scalable, high‑performance operating model. The executive partners with senior leadership to shape strategy, strengthen organizational capability, and deliver sustainable growth and profitability.

Requirements

• Experience in implementing advanced material handling systems
• Strong understanding of warehousing, light assembly, and packaging operations
• Strong logistics background – small package, LTL, and company-owned trucking
• Strong leadership characteristics – builds strong partnerships across the business unit and within the enterprise. Lead by example, servant leadership mindset
• Working knowledge of S&OP/SI&OP methodologies for forecasting and capacity planning
• Desire to work in the details, ‘get your hands dirty’, proactively drive opportunities
• Strong executive presence with the ability to unify and motivate teams.
• Deep expertise in manufacturing, service operations, logistics, and supply chain.
• Proven P&L ownership and financial acumen.
• Proficiency in ERP/MRP systems and operational analytics.
• Exceptional communication, strategic thinking, and decision‑making skills.

Nice To Haves

• Operational leadership experience within a mixed D2C/B2B environment is a plus
• Master’s preferred.
• Experience in automotive, powersports, or high‑performance vehicle industries strongly preferred.
• Demonstrated success scaling multi‑site operations.

Responsibilities

• Lead multi‑site operations under a cohesive strategic vision.
• Develop long‑range operational strategies supporting growth, scalability, and financial performance.
• Establish standardized frameworks, KPIs, and performance expectations.
• Represent operations in executive planning and corporate initiatives.
• Oversee daily manufacturing, assembly, and service operations to meet quality, throughput, and cost goals.
• Lead Logistics, transportation, and distribution performance.
• Direct Purchasing strategy, supplier management, and cost management initiatives to ensure material availability and team performance.
• Manage Warehouse Operations and Receiving for accurate material flow and inventory integrity.
• Oversee Facility Maintenance and equipment reliability.
• Drive Value Stream Mapping and continuous improvement initiatives to eliminate waste and enhance throughput.
• Ensure accurate ERP/MRP Operational Transactions.
• Partner with IT to advance automation and IT Integrations.
• Lead supply chain planning, procurement, and inventory management.
• Implement logistics and material handling systems that support growth.
• Optimize working capital through best‑in‑class inventory practices.
• Build strategic vendor partnerships to improve cost, quality, and reliability.
• Lead and develop plant managers, supervisors, and operational teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Attract and retain top operational talent.
• Own operational P&L, budgeting, forecasting, and capital planning.
• Use KPIs to drive data‑informed decisions and margin improvement.
• Identify opportunities for cost reduction and process optimization.
• Partner with finance on operational performance and planning.
• Collaborate with sales, engineering, and product development to support customer and product strategies.
• Partner with corporate teams on enterprise initiatives.
• Build strong relationships with key customers and stakeholders.

Benefits

• competitive wages
• great benefits
• employee discounts
• Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs
• 401k plan with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Director