Operations Director

SBM Offshore•Houston, TX

8d•$125,000 - $140,000

About The Position

The Operations Director directs and implements company policy to ensure compliance with contract responsibilities. The role manages costs and revenue to meet financial goals, supports business growth within strategic accounts, negotiates customer increases, and identifies operating-cost reductions or changes to schedules and processes. The director oversees operations directly and through subordinate managers to fulfill contractual responsibilities, achieve profitability, and meet or exceed customer service expectations. The position also maintains a safe work environment through safety, recognition, and training programs; ensures compliance with applicable local, state, and federal regulations; manages budget compliance for assigned accounts; and manages and retains qualified staff. The director provides managerial authority over Regional Operations Director(s) and participates in developing and implementing company goals and strategic vision. Travel is required, and driving to work locations, customer sites, or company facilities may be necessary.

Requirements

Bachelor’s degree in business, communications, or a related field from a four-year college or university, with 5–10 years of experience; or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily.
May be required to have a valid driver’s license.

Responsibilities

Manage costs and revenue to meet company financial goals.
Expand business within strategic accounts and clients, negotiate customer increases, reduce operating costs, and identify changes to schedules or processes.
Direct operations, personally and through subordinate managers, to fulfill contractual responsibilities and achieve profitability while meeting or exceeding customer service expectations.
Maintain a safe work environment for self and employees by implementing safety, recognition, and training programs.
Ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA.
Ensure budget compliance for identified accounts within the division.
Manage and retain qualified staff, supporting employee satisfaction, training, understanding of roles and expectations, and awareness of their contributions to company goals.
Provide managerial authority over Regional Operations Director(s).
Participate in developing and implementing company goals and strategic vision.
Carry out management responsibilities, including interviewing, hiring, planning and assigning work, directing employees, conducting performance evaluations, rewarding and disciplining employees, addressing complaints, resolving problems, and ensuring proper task and safety training.
Travel to various work locations, customer sites, or company facilities as needed.