About The Position

Join Apple’s Information Systems and Technology (IS&T) organization, the engine behind everything Apple does for customers and for the people who build for them. IS&T is Apple's central nervous system, supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly. Infrastructure Services, part of IS&T, is the foundation of Apple's global network operations, managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple. We are actively seeking a Data Center Operations Critical Facilities Supervisor who is committed to working in a critical environment that values continuous improvement and embraces change. Our Data Center Operations team thrives with individuals who take pride of ownership for the services provided in our critical environments, excel at actively managing and maintaining systems that expand our customer support capabilities, and assist the world with their daily lives.

Requirements

  • High School Diploma or GED required.
  • 2 years of experience in data center operations or similar critical operations environment.
  • Must be able to work flexible hours, including nights, weekends and on-call rotations, to meet operational needs.

Nice To Haves

  • Associates degree or equivalent experience in Mechanical Engineering, Electrical Engineering, or a related technical field.
  • 5+ years of data center leadership experience or similar critical operations environment.
  • Basic understanding of data center infrastructure (cooling systems, power distribution, fire suppression).
  • Demonstrated leadership skills with the ability to empower and develop a team.
  • Ability to interpret complex data and trends.
  • Proficiency in the use of Computerized Maintenance Management Systems (CMMS).

Responsibilities

  • Managing the installation, repair, and maintenance of critical facility systems such as electrical, mechanical, fire and life safety, environmental and landscaping.
  • Collaborating with management to effectively schedule and supervise the non-exempt work force.
  • Forging collaborative relationships and providing mentorship and training that is inspirational to the Data Center Facilities Team.
  • Translating analytical and trend data into actionable insights.
  • Sharing data with the management team for risk mitigation efforts and ideas to increase efficiency of mechanical and electrical equipment, as well as personnel utilization.
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