Data Center Critical Facilities IV

EquinixPhiladelphia, PA
$61,200 - $91,800Onsite

About The Position

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Has a strong understanding of critical facilities operations and works on a broad range of engineering assignments requiring sound judgment in resolving issues and making recommendations. The role focuses on executing operational, maintenance, and incident‑response activities using a solid understanding of standard operating procedures while supporting overall site reliability and team effectiveness.

Requirements

  • Typically requires a Diploma in an engineering field and 3–5 years of equivalent work experience, preferably in critical facilities, data center operations, or a related technical environment

Responsibilities

  • Performs preventive and corrective maintenance on facility components and systems to support reliable operations
  • Executes repairs, maintenance activities, installations, and on‑site inspections across facility systems, supporting energy efficiency initiatives where applicable
  • Monitors the Building Monitoring System (BMS) and resolves alarms requiring judgment and analysis while adhering to standard operating procedures
  • Operates and maintains plumbing, fire suppression, and safety systems in accordance with site standards
  • Supports operation of critical infrastructure, escalating complex or high‑risk activities to senior engineers when required
  • Performs day‑to‑day work with limited instruction and receives general guidance for newly introduced tasks or non‑routine activities
  • Supports the work approval and oversight process for service providers performing maintenance activities, including pre‑work briefings, monitoring work execution, and reviewing completed work
  • Ensures vendor maintenance activities are carried out in accordance with Equinix standard operating procedures and safety requirements
  • Works with vendors to update technical documentation, drawings, and records for facility plants and equipment to ensure accuracy and completeness
  • Prepares and maintains site documentation and permit records, including Maintenance Operation Protocols (MOPs) and scripts
  • Identifies Single Points of Failure (SPOFs) within facility systems and provides recommendations to improve resilience
  • Responds to on‑site incidents, including equipment failures, operational issues, and service delays, following established incident procedures
  • Applies a strong understanding of operating procedures to support on‑site administration and compliance
  • Completes operational work requests and supports facility‑related system and circuit installations
  • Performs troubleshooting and maintenance of auxiliary and supporting equipment to minimize downtime
  • Makes approved changes to mechanical, electrical, and specialized systems as directed
  • Supports and participates in infrastructure and site improvement projects
  • Collaborates with cross‑functional teams to resolve facility incidents and operational issues
  • Works effectively within the department and may provide guidance or informal mentoring to team members on general maintenance activities
  • Communicates inventory and spare‑parts requirements to stakeholders to maintain appropriate stock levels
  • May recommend facility or infrastructure improvement projects based on operational experience

Benefits

  • Employee Assistance Program
  • Insurance: health, life, disability and voluntary plans
  • Retirement plan
  • Paid Time Off (PTO)
  • Paid Holidays
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