Manager, Data Center Critical Facilities

Equinix•New York, NY

1d•$130,000 - $194,000•Onsite

About The Position

Leads a multidisciplinary team responsible for safe, reliable, and efficient datacenter operations. Determines resources, processes, and priorities to meet organizational goals. Provides direction within established policies while recommending improvements to enhance performance across multiple functions. Plays a key role in financial execution, workforce planning, and translating strategic objectives into operational results.

Requirements

8+ years of relevant experience in data center operations, critical infrastructure, or related fields
Bachelor’s degree or equivalent professional experience

Nice To Haves

Strong knowledge of mechanical, electrical, and critical infrastructure systems
Experience leading multi‑layered teams and developing talent
Proven ability in project management, vendor oversight, and capacity planning
Strong analytical, communication, and problem‑solving skills
Familiarity with operational standards and continuous improvement practices

Responsibilities

Management & Leadership: Leads supervisors and technical staff, ensuring consistent standards and a strong safety culture. Oversees staffing, performance management, coaching, and development. Supports testing, project execution, and incident response activities.
Project & Site Operations: Plans and allocates resources for data center projects, maintenance, and capacity needs. Contributes to budget planning and cost management. Converts functional plans into operational processes and ensures consistent execution.
Vendor Oversight: Manages contractor performance to meet KPIs, SLAs, and safety expectations. Ensures work quality, compliance, and timely completion.
Testing & Commissioning: Ensures proper testing procedures and complete documentation. Leads operational handover of new builds and infrastructure. Authors Maintenance Operation Protocol (MOP) scripts.
Incident Management: Directs on‑site response during incidents and coordinates communication. Supports root cause analysis and long‑term corrective actions.