Operations Core Project Group Manager

Citi • Tampa, FL

2d • $130,880 - $196,320 • Onsite

About The Position

The Project Group Manager is accountable for the management of complex/critical/large professional disciplinary areas. This role leads and directs a team of professionals and requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. The manager applies an in-depth understanding of the business impact of technical contributions and possesses strong commercial awareness. This role is generally accountable for the delivery of a full range of services to one or more businesses/geographic regions. Excellent communication skills are required for internal negotiation, often at a senior level, with potential for some external communication. The Project Group Manager is accountable for the end results of an area, exercises control over resources, policy formulation, and planning, and primarily affects a sub-function. This role is involved in short- to medium-term planning of actions and resources for their area. It includes full management responsibility of a team or multiple teams, encompassing people management, budget, and planning, including performance evaluation, compensation, hiring, disciplinary actions, terminations, and budget approval.

Requirements

• 10+ years relevant experience
• Bachelor’s/University degree or equivalent, Master’s degree preferred

Responsibilities

• Responsible for the day-to-day management of executing to milestones and budget on multiple complex projects.
• Manage multiple teams or a functional area (depending on the size of the business).
• Identify stakeholders and key organizations to build and manage relationships with each.
• Direct the creation of multiple work projects and manage their alignment to business goals.
• Lead the facilitation, coordination, and arbitration of cross-functional macro-level topics within/across projects and with Senior Management.
• Lead the identification and drive resolution of issues, including those outside established projects of work.
• Work with stakeholders to ensure project scope definition meets business objectives.
• Work with the Project Sponsor to ensure the business case/cost-benefit analysis is in line with business goals.
• Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
• Assist the project team in negotiating for resources owned by other departments to ensure the project can be completed.
• Ensure funding has been approved for the program.
• Ensure all areas of the program are appropriately staffed.
• Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Direct the identification of risks that impact project delivery and ensure mitigation strategies are developed and executed when necessary.
• Escalate program risks to the Program Director or Program Sponsor when appropriate.
• Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Exercise shared responsibility for budget, policy formulation, and planning.
• Evaluate subordinates' performance and make recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager