Operations Coordinator - BAP

Ravago Americas•Orlando, FL

2d•Hybrid

About The Position

The purpose of this role is to provide various levels of support to the business, utilizing Ravago’s proprietary software systems, to ensure the success and efficiency of activities for the Purchasing and Customer Service needs of the organization. This position is responsible for verifying all aspects of the Ravago document database are compliant, accurate and efficient.

Requirements

Proven communication and interpersonal skills (verbal and written) and ability to establish relationships and collaborate among other teams
Ability to quickly learn, detailed oriented with an ability to prioritize
Proficiency in MS Excel, Word and Adobe/Nitro file creation and management
Manage and organize time, information and resources effectively using SharePoint and Kira to meet deadlines and respond to requests on a timely basis
High School Diploma or Equivalent Required
0-2 years of previous experience in a similar role preferred
Experience with Purchasing, Supply Chain or a related field is highly desired
Valid driver’s license – required
Proficiency in English required

Nice To Haves

Bi-Lingual – Spanish or Portuguese is a plus

Responsibilities

Responsible for collecting Certificate of Analysis (COA) and Certificate of Origin (COO)/Free Trade Agreements (FTA) from vendors via electronic file and ensuring these documents are organized and archived for future reference and distribution
Responsible for the creation of Ravago documentation based on specifications provided by vendors
Coordinates with vendors to ensure compliance documentation is accurate and completed within required timelines
Reviews and processes the receipt, qualification and fulfillment of customer certification requests, as well as other necessary documents, in a compliant and timely manner
Collaborates cross-functionally with Purchasing and Customer Service teams to resolve documentation discrepancies
Works through backlog of certification uploads using Ravago’s software tools
Reviews outstanding reports and proactively requests missing documentation from appropriate vendors
Verifies backup documentation is received per requests and ensures applicable documentation is deemed necessary in order to fulfill requests
Participates in supporting the continued development of Ravago’s system functionalities and presents opportunities for improvement when applicable
Tracks data in spreadsheets and creates reports which analyze business needs as requested by leadership
Generates internal reports utilized by several departments to track daily metrics
Extracts data to develop dashboards and produce analytical outputs
Responsible for the creation of railcar tracking and tracing tool and utilizes data to complete updates in the business’ ERP system
Creates and distributes internal railcar inventory summaries, providing visibility into outstanding inventory and supports cost saving initiatives such as railcar utilization and demurrage reduction
Actively participates in daily management meetings to measure and take actions on metrics/KPI’s
May serve as a back-up to other purchasing team members at the same or above level as needed
All other duties as assigned