Operations Coordinator

Williams-Sonoma•San Francisco, CA

68d

About The Position

The B2B Operations Coordinator is an integral support role for the Associate Operations Manager and Sales team. This role is responsible for providing hands-on operational project support while working closely with cross-functional teams Sourcing, Planning, Logistics, and Care Center throughout a project lifecycle.

Requirements

Proficient in Microsoft Office (Excel, Word, PowerPoint).
Strong organizational skills and expertise in working with cross-functional teams.
Ability to effectively communicate with internal and external partners.
Effective time management, problem-solving, and organization skills.

Responsibilities

Assist Operations team in managing projects: validate inventory availability, audit quotes and orders, update project playbooks.
Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients’ delivery needs.
Support Associate Operations Manager and cross-functional teams in providing timely and accurate project details and updates to internal and external partners.
Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process.
Support Operations and Care Center teams with triage plans for customer escalations.

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series