Operations Coordinator

PuroClean of Burlington•Burlington, WI

82d•$20 - $25

About The Position

Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.

Requirements

Strong attention to detail and ability to stay organized in a fast-paced environment
Comfortable communicating with customers and team members professionally
Ability to handle multiple tasks and adapt to changing priorities
Willingness to learn new systems, processes, and industry-specific requirements
Ability to stay calm under pressure and solve problems proactively
Dependable, coachable, and motivated to grow into a larger role

Nice To Haves

Basic experience or familiarity with accounting, billing, or administrative work preferred

Responsibilities

Support customer communication and help resolve issues in a professional and timely manner
Assist with job documentation, scheduling coordination, and maintaining organized records
Help manage invoices, collections, and basic accounting tasks
Maintain accurate employee and job-related documentation
Support onboarding tasks such as new hire paperwork and basic orientation coordination
Assist in maintaining office procedures and improving organization and workflow
Follow and support company safety and compliance standards
Work closely with the owner to improve office operations and efficiency
Assist with accounts receivable, collections, and invoicing
Support job file management and ensure documentation is complete and accurate
Communicate with customers regarding billing, scheduling, and general inquiries
Help maintain organized office systems and workflows
Assist in using QuickBooks and internal systems for tracking and reporting
Support the owner in improving office efficiency and processes
Learn and follow company procedures for accounting and job documentation