Operations Coordinator

Ferguson EnterprisesGrand Prairie, TX
Onsite

About The Position

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is a leading supplier of quality products for various industries. The company focuses on building better infrastructure, homes, and businesses by making complex projects simple, successful, and sustainable. Ferguson is committed to providing best-in-class products, service, and capabilities across multiple sectors including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. This role involves training at the Grand Prairie location for approximately 6 months, with potential relocation to another Dallas/Ft Worth area location. The Operations job family leads business operations within branch locations, focusing on customer-facing associates and branch functions, responsible for the day-to-day operations of branches and geographic units.

Requirements

  • Proficient in Microsoft Excel required
  • Strong attention to detail and accuracy
  • Self-motivated/goal oriented
  • Ability to effectively multi-task
  • Organization and time management skills
  • Excellent decision making and communication skills
  • Ability to handle stress
  • Team player with good attitude
  • Understands importance of customer service
  • Willingness to help in other areas, besides operations, when needed

Nice To Haves

  • 1 - 3 years sales experience is preferred
  • Knowledge of Trilogie a plus
  • Knowledge of WMS/HighJump prefered but not required

Responsibilities

  • Act within the scope of established objectives and policies to accomplish assigned goals
  • Maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
  • Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
  • Facilitate customer credit memos with accuracy based on company guidelines
  • Work WMS Variance and Cycle Count Reconciliation
  • Develop or implement quality control programs
  • Implement operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
  • Review customer invoices for pricing and costing accuracy as well as freight billing and costing
  • Oversee the facilities of the operation to provide a safe and well-maintained work environment
  • Perform all work in accordance with established safety standards and adhere to all safety policies, rules, regulations and procedures
  • Participate in associate meetings and communicate any concerns to management

Benefits

  • health
  • dental
  • vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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