Operations Coordinator

Radiance Holdings • Lakewood, CO

3d • $60,000 - $70,000 • Hybrid

About The Position

The Operations Project Coordinator supports the successful execution of operational initiatives across the Woodhouse network by coordinating projects, managing timelines, supporting new spa openings, and partnering with cross-functional teams. This role ensures projects are organized, completed on time, and aligned with Woodhouse standards while driving operational consistency and continuous improvement.

Requirements

• Project management experience, organization, and time management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication, collaboration, and relationship-building skills across cross-functional teams and vendor partners.
• Detail-oriented, proactive, and solutions-focused with strong ownership, accountability, and follow-through.
• Adaptable and professional, with the ability to thrive in a fast-paced environment and drive continuous improvement.
• Proficient in Microsoft Office and project management software (Asana preferred).

Nice To Haves

• Experience in hospitality, retail, franchise, or multi-unit operations preferred.

Responsibilities

• Coordinate operational projects from planning through execution.
• Develop project plans, timelines, and track deliverables.
• Support the VP of Operations by coordinating priorities, monitoring progress, and following up on action items.
• Collaborate across departments to improve processes and operational efficiency.
• Maintain project documentation, resources, and operational standards.
• Coordinate logistics for Brand Ambassador and New Franchise Training, including travel, meeting space, reservations, materials, and participant resources.
• Support operational meetings, training, and special events as needed.
• Support retail and vendor initiatives, including POS product setup, SKU maintenance, merchandising support, and special projects as needed.
• Maintain the Operations team calendar and department schedules.
• Coordinate meetings, documentation, reports, and shared operational resources.
• Support additional operational initiatives and special projects as assigned.
• Organize and execute gift card look up program

Benefits

• 10 paid holidays
• Flex Time Off (FTO)
• Medical, Dental and Vision insurances
• Safe Harbour 401(k) retirement plan, with up to 4% company match
• Bonus plans
• Employee Discount Program for Spa Services
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed