Operations Coordinator - Central Dispatch

Martz Bus • Wilkes Barre, PA

2d • Onsite

About The Position

Frank Martz Coach Company is seeking a dependable and detail-oriented Operations Coordinator to support early-morning dispatch operations. This role helps ensure drivers, routes, and charter services are prepared and dispatched accurately each day.

Requirements

• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and meet deadlines
• Clear communication skills (written and verbal)
• Comfortable working early morning hours in a structured environment
• High School Diploma or equivalent
• Prior transportation, dispatch, or operations experience, or similar experience required
• Must be able to perform and calculate mathematical equations to include, but not limited to, ratios, percentages, and averages
• Must be able to communicate clearly via written or oral communication
• Must be able to use accounting, email, payroll, and business software programs at the application level
• Must be able to multi-task multiple duties throughout the course of a workday
• Must be able to work with strict deadlines
• Must be able to use Microsoft Office products at an advanced level

Responsibilities

• Verify driver readiness, assignments, and trip details before departure
• Coordinate scheduled line runs and charter dispatches
• Communicate updates related to delays, route conditions, and service changes
• Monitor departures and report operational issues
• Maintain accurate documentation and daily logs
• Assist with last-minute schedule adjustments and coverage needs

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• 401k saving plan with an employer match up-to 4.5%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees