Operations Coordinator
ICF•Atlanta, GA
•Remote
About The Position
As an Operations Coordinator, you will play a crucial role in supporting the efficient and effective management of energy and environmental programs and projects. You will be responsible for identifying opportunities for process improvements, sharing best practices, collaborating with cross-functional teams, and conducting thorough analyses of program operations.
Requirements
- Bachelor’s degree in a relevant field
- Must be able to successfully pass a background check and drug screening.
Nice To Haves
- 1+ years of work experience or Associates degree with 3+ years of work experience.
Responsibilities
- Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.
- Develop and share best practices across the team and organization.
- Collaborate with IT, Reporting, Marketing, and Customer Care teams.
- Conduct analyses to identify trends, issues, and opportunities for improvement.
- Assist with processing incoming project applications.
- Review project application forms and submittits to ensure compliance with program policies and procedures.
- Assign project applications for further processing and review per program policies and procedures.
- Assist with customer and contractor inquiries.
- Coordinate quality control follow-up on project inspections and customer surveys as appropriate.
Benefits
- Flexible workplace arrangements
- Donation matching
- Volunteer opportunities
- Tuition reimbursement
- Access to professional development resources
- 401k matching
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
