Habitat for Neighborhood Business - Operations Coordinator

Saint Louis University • St. Louis, MO

3d

About The Position

The Operations & Program Coordination Manager (36-month position) is responsible for the day-to-day operational functioning of Habitat for Neighborhood Business (HNB). This role ensures that systems, processes, student involvement, mentoring structures, and documentation are organized, efficient, and aligned with SLU-HNB’s mission. The position supports program sustainability by refining procedures, tracking outcomes, and coordinating university and volunteer resources that enable entrepreneurs to succeed. This position is being funded by a grant and/or designated source and therefore continuation in the position is contingent upon funding availability.

Requirements

• Associate's degree
• Experience managing programs, operations, or non-profit initiatives
• Experience working with Universities
• Strong organizational and project management skills
• Strong relationship building skills -professional
• Ability to manage and motivate students and volunteers
• Excellent written communication and documentation skills
• Experience with data tracking, metrics, and process improvement
• Comfort working collaboratively within a university and non-profit environment

Responsibilities

• Develops, refines, and maintains operational processes, procedures, and documentation to support a scalable and financially sound program
• Establishes and tracks metrics to measure program effectiveness, entrepreneur progress, and mentoring outcomes
• Helps manage and coordinate university interns, work-study students, and volunteers assigned to SLU-HNB
• Coordinates student engagement with faculty and university departments (e.g., Service Leadership, Emerson Leadership Institute, Capstone courses)
• Attends and supports final student presentations related to SLU-HNB entrepreneurs
• Manages entrepreneur intake systems in collaboration with the Community Engagement Manager, including tools, eligibility criteria, and onboarding processes
• Maintains accurate and organized client files, mentor records, meeting notes, and historical program data
• Documents regular meetings and ensures consistent record-keeping for program continuity and reporting
• Coordinates mentoring program logistics, including matching mentors, scheduling, and maintaining mentor engagement
• Prepares agendas, attends meetings, and records minutes for HNB advisory board meetings and other required meetings
• Collaborates with university departments and contractors on marketing, communications, and public awareness initiatives
• Supports fundraising and grant-related reporting and documentation as needed
• Performs other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree