Business Operations Coordinator

Travel + Leisure Co.•Florida, USA (work from home), FL

1d•Remote

About The Position

The Business Operations Coordinator provides high-level support across Travel + Leisure Co.’s Sales and Marketing locations, partnering with site marketing, sales, and operations teams. This role manages sales systems and initiatives, supports the implementation of operational processes, and serves as a key point of contact for site support, troubleshooting, and training. Coordinators also assist with inventory management and special projects as needed. This is a fully remote role; however, candidates must reside within commuting distance of Orlando, FL for regular meetings. The schedule is Friday–Monday, 8:00 AM – 6:00 PM (Tues–Thurs off).

Requirements

High School Diploma
Customer service or hospitality experience preferred.
Self-motivated with the ability to work independently
Able to manage multiple projects simultaneously in a fast-paced environment
Highly organized with excellent attention to detail
Comfortable working under pressure and handling stressful situations
Effective verbal and written communication skills
Ability to effectively partner with cross-functional teams at all levels
Collaborative team player who can align individual work with broader team objectives
Excellent problem-solving skills with the ability to make sound decisions
Capable of providing clear direction and recommendations to business partners for optimal outcomes
Proficient in Microsoft Word, Outlook and Excel
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

Responsibilities

Provide Product Yield Management (PYM) operational support via phone, Microsoft Teams, email, and other platforms, ensuring timely responses and adherence to service standards.
Support sales and marketing performance by managing system initiatives, including system integrity reviews, testing (UAT), training, vendor coordination, and implementation of enhancements.
Communicate system updates, business changes, and provide post-launch support to internal teams, vendors, and field users.
Partner cross-functionally to evaluate systems, processes, and compliance with company policies; recommend improvements and communicate key initiatives to field teams.
Create and distribute communications (memos, updates) related to sales systems, programs, policies, and operational initiatives.
Manage Salepoint inventory, monitor balances, and adjust inventory to align with site needs and Sales Plan requirements while driving process improvements and supporting team performance.