Habitat for Neighborhood Business - Operations Coordinator

Saint Louis University•St. Louis, MO

2d•Onsite

About The Position

The Operations & Program Coordination Manager is responsible for the day-to-day operational functioning of Habitat for Neighborhood Business (HNB). This role ensures that systems, processes, student involvement, mentoring structures, and documentation are organized, efficient, and aligned with SLU-HNB’s mission. The position supports program sustainability by refining procedures, tracking outcomes, and coordinating university and volunteer resources that enable entrepreneurs to succeed.

Requirements

Associate's degree
Experience managing programs, operations, or non-profit initiatives
Experience working with Universities
Strong organizational and project management skills
Strong relationship building skills -professional
Ability to manage and motivate students and volunteers
Excellent written communication and documentation skills
Experience with data tracking, metrics, and process improvement
Comfort working collaboratively within a university and non-profit environment

Responsibilities

Develops, refines, and maintains operational processes, procedures, and documentation to support a scalable and financially sound program
Establishes and tracks metrics to measure program effectiveness, entrepreneur progress, and mentoring outcomes
Helps manage and coordinate university interns, work-study students, and volunteers assigned to SLU-HNB
Coordinates student engagement with faculty and university departments (e.g., Service Leadership, Emerson Leadership Institute, Capstone courses)
Attends and supports final student presentations related to SLU-HNB entrepreneurs
Manages entrepreneur intake systems in collaboration with the Community Engagement Manager, including tools, eligibility criteria, and onboarding processes
Maintains accurate and organized client files, mentor records, meeting notes, and historical program data
Documents regular meetings and ensures consistent record-keeping for program continuity and reporting
Coordinates mentoring program logistics, including matching mentors, scheduling, and maintaining mentor engagement
Prepares agendas, attends meetings, and records minutes for HNB advisory board meetings and other required meetings
Collaborates with university departments and contractors on marketing, communications, and public awareness initiatives
Supports fundraising and grant-related reporting and documentation as needed
Performs other duties as assigned