Operations Coordinator

Guidehouse•Baltimore, MD

3d•$74,000 - $124,000•Hybrid

About The Position

We are looking for an Operations Coordinator to support the National Institute on Drug Abuse (NIDA). This position is a full-time role located in Baltimore, MD, with partial telework eligibility as determined by the Government. Provide comprehensive administrative, operational, and programmatic support to NIDA to ensure continuity of operations and organizational efficiency.

Requirements

Bachelor’s degree.
A minimum of FIVE (5) years of administrative support experience, preferably within a Federal or biomedical research environment.
Background supporting scientists or intramural research programs within NIH or similar organizations.
Demonstrated ability to manage administrative operations including travel, procurement, HR actions, and reporting.
Proven success coordinating meetings, events, and communications across stakeholders.
Hands-on work with databases, tracking systems, and records management processes.
Capacity to process procurement actions and manage high-volume administrative workloads.
Familiarity with Federal systems such as Microsoft Office Suite, SharePoint, WebEx, Concur, and timekeeping tools.
Ability to work independently while ensuring accuracy, timeliness, and compliance with Federal regulations.
Strong organizational, communication, and analytical skills.
Must be able to obtain and maintain a Federal or DoD public trust; candidates must receive approved adjudication prior to onboarding with Guidehouse.
Candidates with an active public trust or suitability are preferred.

Nice To Haves

Background supporting NIH, HHS, or other Federal health research agencies.
Familiarity with biomedical or intramural research programs.
Hands-on coordination of PIV card renewals and facility operations, such as parking or access tracking.
Exposure to Office of Medical Services (OMS) activities or staff safety events.
Proven ability to onboard trainees or support workforce integration efforts.
Knowledge of preparing official government travel orders and managing related logistics.
Capability in budget tracking, invoicing, and financial reporting within a federal contracting environment.

Responsibilities

Prepare and coordinate administrative documentation, including travel, correspondence, reports, and forms.
Support daily office operations, workflow coordination, and timekeeping activities.
Process personnel actions such as onboarding, promotions, and separations while ensuring compliance and accuracy.
Coordinate meetings, events, and logistics (including virtual platforms) and prepare agendas and meeting materials.
Maintain communication products such as websites, newsletters, and internal/external communications.
Maintain SOPs and provide guidance on administrative policies while serving as a liaison across program and administrative offices.
Manage databases, tracking systems, and records, ensuring proper documentation and reporting.
Process procurement requests, track orders, and maintain inventory/property records.
Support special projects, research activities, and strategic planning initiatives.
Analyze workflows, identify inefficiencies, and recommend process improvements.
Support committee activities (e.g., IRPAC and ACUC), including coordination and documentation.
Prepare reports, deliverables, and financial documentation including invoices, budget tracking, and variance analysis.
Ensure all deliverables meet HHS and NIH standards for accuracy, completeness, and compliance.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus