Cortez Center Operations Coordinator

Salvation Army Careers • Cortez, CO

10h • Hybrid

About The Position

This position provides administrative and operational support to the Service Center and Thrift Store. Responsibilities include supporting seasonal assistance/projects, coordinating local volunteers, maintaining databases, providing social services to clients, and assisting the Thrift Store Manager with daily operations. The role involves splitting time between the center's office and the thrift store.

Requirements

• Associate’s degree or at least two years in a related field or professional experience in a related human services program.
• Strong communication and writing skills.
• Strong leadership and organization skills.
• Strong customer service skills.
• Ability to work effectively with other employees, agencies, and the public.
• Ability to maintain confidentiality.
• Proficiency in Microsoft and other computer programs (Word, Excel, etc.).
• A minimum age of 21 (for insurance provision) and possession of a valid in-state driver’s license is required.
• An MVR will be processed every year in accordance with The Salvation Army’s policies.
• Continued employment will be contingent upon a biennial (every two years) background check.
• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Nice To Haves

• Bilingual in Spanish strongly preferred.

Responsibilities

• Ascertain needs of clients and determine if emergency needs fit TSA guidelines.
• Prepare complete case information sheets, obtain required documentation, and identify appropriate resources/referrals.
• Update client forms and input case documentation using WellSky or other TSA databases.
• Assist with center programs and seasonal assistance efforts.
• Manage walk-in clients and answer phone calls.
• Help manage volunteers, including coordinating them for fundraising and special events.
• Assist in grant writing and fundraising.
• Work with vendors to obtain necessary paperwork (invoices, W9s).
• Submit payment requests to AP Workflow with required backup documentation.
• Submit accurate weekly and monthly reports and statistics to DHQ.
• Ensure office supplies and hospitality items are replenished.
• Oversee the general appearance and cleanliness of shared office spaces.
• Identify and report facility issues to the Service Center Director.
• Attend meetings and trainings as requested.
• Oversee the center’s homeless clothing program and related documentation.
• Assist the Thrift Store Manager in keeping the store clean, well-organized, and clutter-free.
• Recruit, train, oversee, and schedule volunteers for the thrift store.
• Maintain responsibility for store keys.
• Keep store stocked with paper and cleaning products.
• Assist the Thrift Store Manager with cash management, including counting cash drawers, preparing deposits, ringing sales, and recording daily/monthly numbers.
• Transport donations and purchases in and out of the store.

Benefits

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment; vacation accrual is pro-rated for part time hours.)
• Pension Plan (after one year of continuous service) with at least 21 hours worked per week.
• Health, vision, dental, life as well as voluntary life and disability insurance (for full-time employees).
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment) (for full-time employees).
• Voluntary Tax-Deferred Annuity Plan (403(b)plan) (for full-time employees).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree