Operations Coordinator

McGrath Rent CorpAuburndale, FL, Auburndale, FL, US, FL
$17 - $31Onsite

About The Position

As an Ops Coordinator, we are looking for a highly motivated individual to effectively coordinate and logistically oversee the delivery, installation, and removal of modular buildings with internal partners, vendors, and customers. This role will also perform a variety of administrative tasks including light accounting/billing, document retention, quote documentation/approval, and the back-end charge process in support of our Sales and Operations departments.

Requirements

  • 3 + years experience working in a professional business environment required.
  • 3+ years in a customer service role with ability to build lasting relationships.
  • Able to thrive and succeed in a fast paced, high volume work environment.
  • Enjoy working hard and being a self-starter; action oriented and full of energy; pursue everything with drive, energy and a need to finish well.
  • Learn quickly independently and with direction. Relentless and versatile learning, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.
  • Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.
  • Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.
  • Create effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration.
  • Ability to effectively problem solve, be proactive and be assertive in finding a solution.
  • Excellent business verbal/written communication skills, including strong interpersonal and conflict resolution skills.
  • Proficiency in MS Excel, Outlook and Word.
  • Ability to navigate multiple software/computer systems and learn new systems easily.

Nice To Haves

  • Knowledge of Construction/terms
  • Prior logistics experience
  • Accounting experience
  • Knowledge of AI as it relates to operations coordination, logistics, and modular building management is a plus

Responsibilities

  • Meet the needs and expectations of both internal and external customers by gathering customer information and ensuring projects are completed on time.
  • Provide timely information people need to know to do their jobs; providing direct support to sales, vendors, and customers to coordinate movement of equipment.
  • Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally.
  • Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.
  • Manage and run reports to ensure deadlines of the business and customer needs are met.
  • Negotiate skillfully with customers and vendors to settle differences/conflicts effectively; win concessions with customers without damaging relationships.
  • Performs other duties as assigned.

Benefits

  • Resources for wellness topics like nutrition, exercise, emotional health, and more.
  • 10 days + 2 half days company-paid holidays.
  • 401(k) Retirement Plan with Company Match.
  • Company Paid Life Insurance.
  • DailyPay
  • HSA
  • FSA
  • EAP
  • Pet Insurance
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