Operations Coordinator

Sentara Health • Suffolk, VA

6d • Onsite

About The Position

Sentara BelleHarbour Pediatrics is currently hiring a Full Time Operations Coordinator! The Sentara BelleHarbour Pediatrics team is seeking an Operations Coordinator to work the front desk of this new office! The Operations Coordinator will support front desk operations - checking in patients, collecting copays, completing audits, ensuring schedule management, and supporting the Supervisor along with clinical staff. Provides daily support to the operations of the department and administrative support to the Leader. Assumes responsibility and accountability for office activities, administrative, procurement, and business/financial activities. Must have extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. Supports the delivery of patient care and functions in a multi-disciplinary environment, which requires excellent communication and customer service skills. As an Operations Coordinator with Sentara, you will support the team and Leader. Performs administrative tasks to include providing customer service through phone and personal interactions. Responsible for correspondence, scheduling meetings, preparing departmental reports, statistics and file maintenance. Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information. Responsible for supply ordering and charge entry. Performs technical support and administrative support to department staff.

Requirements

• HS - High School Grad or Equivalent
• 2 years clerical experience (required)
• Extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements
• Excellent communication and customer service skills

Nice To Haves

• Previous front desk experience (strongly preferred)
• Previous healthcare experience (strongly preferred)

Responsibilities

• Support front desk operations
• Check in patients
• Collect copays
• Complete audits
• Ensure schedule management
• Support the Supervisor and clinical staff
• Provide daily support to the operations of the department
• Provide administrative support to the Leader
• Assume responsibility and accountability for office activities, administrative, procurement, and business/financial activities
• Provide customer service through phone and personal interactions
• Responsible for correspondence
• Schedule meetings
• Prepare departmental reports, statistics and file maintenance
• Prepare and process accounts payable, payroll, employee mileage reimbursement claims and operational information
• Responsible for supply ordering and charge entry
• Perform technical support and administrative support to department staff

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED