Operations Coordinator

DLA Piper • Atlanta, GA

11d • Hybrid

About The Position

The Operations Coordinator, working in collaboration with and in support of the firm’s strategic initiatives, coordinates work requests to maintain the functionality, security, safety and comfort of the office using both internal employees, contracted vendors and landlords in areas such as cleaning, moving, furniture repair, maintaining plants and security (i.e., key cards, software and property passes). Prepares and coordinates the Operations communications to entire office. Leads, recruits, trains and maintains the Safety and Evacuation teams. Supports the Operations Manager in an administrative capacity. Assists the Operations Manager in daily functions covering a specific office and/or region.

Requirements

• Good communication skills are required to interact with staff and attorneys on a regular basis.
• Strong organizational skills and ability to work effectively in a fast-paced environment.
• Must have intermediate Excel and Word skills.
• High School Diploma or GED.
• 2 years’ general office or operations/facilities experience.
• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
• Provide timely, accurate, and quality work product.
• Successfully meet deadlines, expectations, and perform work duties as required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
• Ability to work under pressure and manage competing demands in a fast-paced environment.
• Perform all other duties, tasks or projects as assigned.

Nice To Haves

• Experience working in a law firm or professional services firm preferred.

Responsibilities

• Coordinates the day-to-day service and repair requests with internal facilities staff, landlord and external vendors to maintain the functionality of the office and its furniture and fixtures.
• Maintains office security system, coordinates with landlord and landlord’s security staff on office security cards and issues building passes for the removal of packages and boxes.
• Leads, recruits, trains and maintains Safety and Evacuation teams which includes planned fire drills and coordination with landlord.
• May prepare and coordinate Operations communications to office staff and sub-tenants.
• May conduct all or part of the Operations portion of the new hire orientation.
• Process and code all invoices for operations for Operations Manager/Supervisor signature.
• May review “unidentified mail” in order to allocate to the appropriate recipient.
• Will assist with the ordering of specialty office supplies including printed stationery and business cards.
• May assist with stocking visitor offices and conference rooms with supplies.
• Coordinate office moves, new hire set-ups and departure clean up.
• Environmental Lead to include sustainability data collection and entry.
• Update office floor plans and office Fusion page.
• Assists with Reception training and backup support (as needed).
• Sports & Entertainment Tickets Coordinator.
• Coordinates projects, events, firm meetings or other office initiatives (all office events, leadership meetings, happy hours, flu shots, attorney photos, etc.).
• Manage parking program (if applicable).
• Other duties as assigned.

Benefits

• The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm’s discretion in the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED