Operations Coordinator

Wonderstate Coffee•Viroqua, WI

12d•$16 - $25

About The Position

The Operations Coordinator is a critical role at the heart of Wonderstate Coffee’s day-to-day operations. This position serves as the connective tissue between production, sourcing, sales, finance, logistics, and fulfillment functions to ensure products, materials, and operational processes flow smoothly and efficiently throughout the business. The Operations Coordinator oversees operational inventory coordination, demand planning support, purchasing, logistics management, product setup, and cross-functional operational communication. This role requires a highly organized, detail-oriented individual who thrives in a fast-paced environment and enjoys creating structure, clarity, and efficiency within complex operational systems. The ideal candidate is systems-minded, proactive, collaborative, and comfortable balancing recurring operational workflows with evolving business needs.

Requirements

Strong organizational skills and meticulous attention to detail
Strong systems and process mindset with the ability to maintain organized operational workflows
Ability to proactively identify operational bottlenecks and coordinate solutions across teams
Strong planning and follow-through skills with the ability to manage recurring operational processes and deadlines
Strong analytical and problem-solving abilities
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Ability to maintain accurate documentation, records, and operational reporting
Ability to collaborate effectively across Operations, Production, Sales, and Finance teams
Collaborative team player with a positive, service-oriented attitude
Ability to give and receive feedback respectfully while honoring relationships
Passion for operational excellence, continuous improvement, and purpose-driven work
Passion for ethically sourced, organic, high-quality coffee and supporting farmer cooperatives

Nice To Haves

Associate or Bachelor’s degree in Supply Chain Management, Business Administration, Operations, Logistics, Finance, or related field preferred
Equivalent combination of education and relevant work experience may be considered
2+ years of experience in operations coordination, inventory management, purchasing, logistics, supply chain, or production planning preferred
Experience working in manufacturing, food & beverage, retail, ecommerce, or consumer packaged goods environments preferred
Experience with inventory systems, ERP platforms, purchasing systems, or operational reporting tools strongly preferred
Proficiency with Microsoft Excel or Google Sheets, including formulas, reporting, and data organization
Familiarity with domestic and/or international logistics, freight coordination, or fulfillment operations is a plus

Responsibilities

Coordinate day-to-day inventory flow across finished goods, packaging, and raw materials, ensuring operational inventory systems remain organized and up to date.
Build, maintain, and continuously improve demand planning tools to support accurate inventory forecasting and replenishment decisions.
Ensure inventory levels are consistently aligned with the demand plan, proactively flagging risks or opportunities.
Maintain meticulous organization and integrity of all inventory data systems
Partner closely with finance on inventory reconciliations, variance review, and inventory accounting processes.
Enter all customer orders accurately and in a timely manner, serving as a reliable point of coordination between sales and production.
Coordinate daily shipping schedules in alignment with order flow and inventory targets
Work closely with roasting, production, sales, and finance teams to ensure customer commitments are fulfilled accurately and efficiently
Support demand planning efforts through reporting, communication, and operational coordination
Oversee all non-coffee purchasing, including packaging, supplies, and other operational inputs.
Maintain accurate vendor information, purchasing documentation, and cost tracking
Identify opportunities for operational efficiencies, cost savings, and process improvements
Ensure purchasing timelines support operational and production needs
Manage all aspects of logistics, including international freight, domestic trucking, LTL shipments, and daily ecommerce and wholesale fulfillment.
Develop and maintain accurate shipping and logistics reporting, with a focus on identifying cost savings and operational efficiencies.
Build and maintain strong relationships with carriers and logistics partners to ensure reliable service and competitive rates.
Ensure timely, accurate delivery across all channels with clear documentation and communication.
Oversee the end-to-end product setup process, ensuring all new items are accurately entered, configured, and ready for sale across all relevant channels.
Manage the product deactivation process, coordinating with sales, marketing, and production teams to ensure clean transitions.
Coordinate cross-functional communication related to product launches, transitions, and discontinuations.
Maintain organized and up-to-date product data across all systems.