Operations Coordinator
About The Position
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. We are looking for a talented individual to join our team as an Operations Coordinator! The Operations support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice, and operations guidelines. Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. The breadth of scope ranges from supporting individual programs, projects, or processes at the lower levels, to supporting entire functions (practices, business development, etc.) or the company at the higher levels. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer, or trade ally communication and contact.
Requirements
- Must reside in the State of Michigan.
- Fully remote opportunity.
- 1 year of customer service experience.
- Bachelor’s degree preferred
- Microsoft Applications experience (Excel, Word, etc.)
- Willing and eager learner
- Comfortable working in fast-paced environment
- Be adaptable and flexible to support other duties as assigned.
- Experience with data tracking systems
Responsibilities
- Schedule and track projects for customers, technicians, contractors, and Operations staff
- Facilitate program enrollment and participation.
- Staff meetings, goal setting, compliance & at times function as a team lead.
- Manage program data and conducts complex analysis.
- Process invoices and payments
- Collect, enter and track participation data, and assure data quality
- Track and verify program paperwork, files, and correspondence
- Export predesigned reports
- Attend staff meetings and other program support
- Complete special projects
Benefits
- Medical, Dental, and Vision Insurance
- Company-paid health care concierge service
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time
- Employee Recognition Program
- Employee Assistance Program
- Access to on-demand training courses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
