Operations Coordinator

URBAN LEAGUE OF ROCHESTER NY INCCity of Rochester, NY
Hybrid

About The Position

The Operations Coordinator provides administrative and operational support across multiple sites, ensuring smooth day-to-day operations. The ideal candidate thrives in a fast-paced environment, demonstrates discretion and professionalism, and possesses strong organizational and financial skills.

Requirements

  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.
  • Strong organizational, multitasking, and communication skills.
  • High level of discretion, professionalism, and attention to detail.

Nice To Haves

  • Associate’s degree preferred, but not required.
  • 3+ years of administrative or operational support experience preferred.
  • Familiarity with HUD, HCR, or affordable housing regulations is a plus.
  • Property management experience is beneficial but not required.

Responsibilities

  • Track, process, and pay invoices and bills on time, including vendor invoices and expense documentation; monitor due dates and prioritize urgent payments.
  • Maintain internal tracking systems and spreadsheets for financials, projects, and compliance documentation; organize documents from Teams, emails, or other sources to ensure accurate and timely updates.
  • Respond to property management requests, insurance-related items, and coordinate site visits or retrieve documents/items from multiple locations as needed.
  • Purchase supplies, liaise with vendors, and maintain professional relationships with external partners; escalate issues when necessary.
  • Coordinate communications with community partners, property managers, residents, and public agencies.
  • Provide administrative support to the CEO, including answering phones, managing emails and correspondence, scheduling meetings, preparing documents, and assisting with general office tasks.
  • Assist with maintaining accurate financial records.
  • Identify process improvements to enhance efficiency, organization, and overall workflow.
  • Perform other duties as assigned.
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