Operations Coordinator (In Store) - Salt Lake City, UT

Tiffany & Co.•Salt Lake City, UT

6d•Onsite

About The Position

Tiffany & Co. is a symbol of excellence, known for its exquisite designs and romantic ideals. With a rich heritage spanning 175 years, Tiffany employees are passionate, kind, and professionally committed, upholding high standards and continuously educating themselves about the luxury market. The company values honoring special moments in customers' lives and is dedicated to creating an organization that recognizes and rewards excellence. Tiffany is aligned with exquisite craftsmanship, timeless design, and a commitment to corporate sustainability.

Requirements

2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
Strong Analytical skills.
Proficient in Microsoft Word and Excel.
Ability to work retail store hours as necessary, including nights, weekends and holidays.
Organized and detail oriented.
Flexibility to perform different tasks based on day-to-day business needs.
Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

A college/university degree.
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

Responsibilities

Perform all back of house operations in a Tiffany store.
Coordinate order fulfillment, manage inventory, and coordinate client service activities.
Act as a key holder and manager on duty when a manager is unavailable.
Deepen client relationships to drive loyalty and spend.
Support the store in achieving sales goals.
Capture customer data during interactions.
Elevate the in-store experience by consistently delivering memorable moments.
Provide the Tiffany Touch during every client interaction.
Execute best practices by optimizing hospitality and store amenities.
Resolve client and employee concerns utilizing judgment and knowledge of policy and procedure.
Execute daily tasks such as order fulfillment, shipping, receiving, and replenishment.
Clean jewelry, transfer merchandise, take in jewelry for repairs, and clean merchandise.
Ensure compliance with all internal control procedures and maintain inventory accuracy.
Partner and communicate effectively with Sales Professionals, Management, and clients.
Assist management in coordinating work and coaching team members when acting as manager on duty.
Ensure operational excellence in all tasks.