Operations Coordinator - Workplace Well-being

Presbyterian Healthcare Services

3d•Onsite

About The Position

Presbyterian is hiring a skilled Operations Coordinator to provide program and project services by implementing organizational systems and procedures, monitoring projects, and maintaining daily coordination activities related to operational needs of various departments. This role collaborates with several internal departments to ensure operational function of application systems, facilities, safety, and security for employees, and events. The Operations Coordinator serves as a central point of contact for external clients and any internal project and operational demands.

Requirements

Minimum Education: High School Diploma or Equivalent
Minimum Experience: 5 years experience as project coordinator
Technical Experience: Excel, Microsoft Word Knowledge
Excellent customer services skills and demonstrate ability to effectively interact with clients and employees to understand their needs and explain solutions
Ability to exercise judgement in coordinating multiple projects
Able to work professionally and independently
Able to time manage effectively
Able to analyze, plan, schedule and track project details
Possesses strong organization skills including documentation and file management
Written and verbal communication

Responsibilities

Interacts routinely with multiple levels of staff within the enterprise organization as well as with members and patients and is often involved in complex and confidential matters.
Maintains timely operations workflow by developing procedures, organizing time sensitive needs, and constant communication with staff.
Maintain a thorough knowledge of PHS operations and specific functions to align and support departmental goals and processes.
Ensure positive client experience and support by offering excellent customer service with providing information, responding to requests, and answering questions.
Work in a team environment within the PHS system, specifically in the Health and Wellness department, but may be called for on demand operations and senior leadership projects as needed.
Maintains rapport with internal leadership teams, staff, and employees by resolving problem situations, setting priorities, responsiveness, and continuing contacts throughout resolution process.
Works to resolve operations problems by researching issues, reaching across departmental contacts, and identifying solutions.
Completes projects by identifying, coordinating, and implementing resources, technology needs, and attention to detail.
Completes invoice accounts payable functions including maintenance and record keeping.
Perform other assigned duties as directed.
Support and provide coordination for the following functions: Wellness-At-Work online platform technical resolutions, Health Fairs, Biometric Screenings, and other department events.
Logistical project management functions.
Compliance requirements.